Consulting Program Manager
vor 1 Tag
About Oracle ConsultingOracle Consulting is focused on Oracle Cloud solutions and staffed with the experts that others turn to for best practices. With our global scale of more than 7,000 experts in more than 100 countries driven by core values of client service, candour, collaboration, commitment & character, we know how to move our customers to the Oracle Cloud using our proprietary Cloud native methodology covering governance, people, process and technology as quickly and cost effectively as possible with the lowest risks.Oracle Consulting leads in customer success, delivery excellence and innovation. Our experts deliver industry-leading solutions utilizing their experience and the most sophisticated Oracle product access, capabilities, methods, and tools across diverse industries and geographies. Our 100% Oracle Cloud Certification mandate ensures our customers' projects are staffed with the best in the business.Position DescriptionThe Consulting Program Manager will be responsible for trusted, long-lasting customer relationships and ensuring customer satisfaction through delivery. To achieve this, the professional would demonstrate program management expertise to our clients, be responsible for best-in-class customer engagement through demonstration of superior management consulting skills during delivery to enable the extension or expansion of the Oracle customer base. Typically, a Program Manager will independently lead a multi-domain Oracle implementation, and related advisory services. As a recognized authority and leading contributor, this project management professional provides consistent innovative and high-quality solution leadership. Responsible for guiding the successful implementation of non-routine and complex business solutions ensuring high quality and timely delivery within budget to the customer's satisfaction.Please note that due to the requirement of the role Security Clearance will be highly preferred and candidates without Australian Citizenship will not be considered.Career Level - IC4ResponsibilitiesAnalyzes business needs to help ensure Oracle's solution meets the customer's objectives by combining industry best practices and product knowledge.Effectively applies Oracle's methodologies and policies while adhering to contractual obligations, thereby minimizing Oracle's risk and exposure.Exercises judgment and business acumen in selecting methods and techniques for effective project delivery on small to medium engagements.Provides direction and mentoring to project team.Effectively influences decisions at the management level of customer organizations.Ensures deliverables are acceptable and works closely with the customer to understand and manage project expectations.Supports business development efforts by pursuing new opportunities and extensions.Collaborates with the consulting sales team by providing domain credibility.Manages the scope of medium sized projects including the recovery of remedial projects.Key ResponsibilitiesDeliver Oracle centred implementations, including related business process and change management services to meet client business initiatives.Successfully lead teams, being accountable for delivery within plan.Support extensions/expansions through successful Delivery.Shape and execute extensions/expansions.Establish strong, lasting and collaborative relationships with the Oracle Sales Management and the larger X-LoB teams to ensure the success of Oracle ANZ Consulting.Assist in the bid management process for clients/prospects.Ensure success of each delivery engagement both financially and from a customer satisfaction viewpoint.Manage issues between Oracle and customers to achieve positive outcome.Role RequirementsYou must have a strong track record with 7+ years of Project/Program Delivery with substantial interaction experience with customer executives and decision makers. You must have Product, technology or industry expertise relevant to the practice focus with an ability to develop and maintain client relationships. Prior consulting experience is an advantage.Project/Program Management:Certification in project/program management.Proven experience to lead clients through complex business initiatives.Delivery experience and knowledge on Oracle's Cloud Technology and Applications is preferred but not essential.Content Knowledge:Demonstrable understanding of Cloud.Demonstrable understanding of Data Migration.Strong ability to communicate & discuss business process and technology solutions with customer stakeholders around back-office business applications (ERP, EPM, SCM and HCM), cloud technology, and business applicability of these.Strong networking skills with existing network an advantage.Delivery experience and knowledge on ERP is preferred but not essential.Business Development Skills:Innovative thought process & customer-first mindset.Display capability of building and maintaining strong relationships with a diverse set of internal and external constituencies including client executives, legal, technical, finance, support, sales and marketing experts.Manage opportunity life-cycle by analysing opportunities and presenting compelling views through the deal qualification process, engaging required internal & external resources.Professional Attributes:Ability to work within a highly competitive and complex environment.Perseverant, 'can-do' attitude (i.e. seeking multiple alternatives to 'get the job done' when the initial approach doesn't succeed).High levels of energy, creativity and enthusiasm with a desire to work with a winning team.Problem solver who is curious, passionate about results and highly customer focused.Proven ability to operate in a networked environment (matrix-model, multiple reporting/interaction-lines).Strong people/communication skills with fluent written and spoken English.Excellent interpersonal & leadership acumen.
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Consulting Program Manager
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