Ot Support Analyst
vor 1 Monat
Thornton, Newcastle, Maitland & Hunter NSW
Networks & Systems Administration (Information & Communication Technology)
Full time
Excellent salary and employee benefits available
Join Alliance Automation: Where Excellence Meets Opportunity...
Transforming Australian Industry with Secure Digital Solutions, Smart Automation, and Electrical Engineering.
We believe that our people are our most valuable asset.
With a strong emphasis on integrity, trust, and honesty, we incorporate business ethics into everything we do.
Join us and become part of a team that puts people first.
Why Choose Alliance Automation for Your Technology Career?
Prioritising People - At our core, we recognise that people are our most invaluable asset.
We foster a workplace culture built on integrity, trust, and honesty, where ethical practices are integral to all our endeavours.
Continuous Growth -
We are committed to your professional development.
Our investment in your training includes comprehensive in-house programs designed to help you thrive.
Vibrant Team Environment - Join our dynamic team culture, where we maintain a diverse and inclusive workplace and a social office environment that regularly engages in exciting and diverse activities.
The opportunity:
A fantastic opportunity is currently available for an experienced and talented IT/OT Support Analyst with a solid understanding of IT Technology to join our ever-growing National OT Team, based in our Newcastle Office.
Rewarding Compensation -
Your talents deserve recognition.
We not only offer competitive salaries that align with your expertise but also provide:
Generous paid parental leave, up to 16 weeks.
20 days of Annual Leave plus an optional 4-week Purchase Leave Scheme.
1 'Alliance' Day as a Thank You for your positive contribution to our team.
Flexible working arrangements and prioritise a healthy work-life balance.
Attractive Employee Discounts program.
Your responsibilities will include:
Support of the Alliance Automation ICT infrastructure
Delivery of internal IT projects / system upgrades
Contribution to maintenance and support strategies
System audits / health checks covering both ICT infrastructure and Cybersecurity
Deployment of patches, maintenance activities and support
Ensuring all work is completed to a high standard and on schedule
Providing on-going support to our customers
Supporting and driving a HSEQ centric culture within the company
Desirable Experience and Skills:
Strong drive to learn and build new skills
Client focused with strong communication skills
SharePoint development and support
Scripting (Powershell)
Network Switch Configuration Changes
Server Hardware installations and configuration
Windows Operating Systems installations and patching
TAFE Certifications in ICT and / or Tertiary Qualification would be highly regarded
We offer a rewarding remuneration and exciting career path to suit the experience and skills of the successful applicant.
Your application will include the following questions:
How many years' experience do you have as a support analyst?
Which of the following statements best describes your right to work in Australia?
Which of the following Microsoft Office products are you experienced with?
What's your expected annual base salary?
Do you have a current Australian driver's licence?
Can you articulate the process of resolving a DNS resolution failure and its impact on network connectivity?
How would you approach troubleshooting an issue related to Active Directory replication, and what tools would you utilise in the process?
In the context of IT security, discuss your experience with implementing and managing endpoint protection solutions.
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