Accor Hotels | Restaurant Manager
vor 1 Woche
Company Description We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo
#BELIMITLESS
Job Description Scope and Objectives You are responsible to oversee the entire operation and financial aspects of the outlet.
You have to ensure the implementation and consistency of the company standards and support the Director of Food and Beverage in driving forward the outlet ambition of the management and ownership.
Food & Beverage Mission Statement Food & Beverage will be recognized as the market leader by providing consistent and personalized service, by offering innovative concepts and products, not yet available on the market.
We are committed to create an environment where teamwork is honored, honesty and integrity are valued.
Our well trained and professional colleagues will be focused on delivering high quality products and memorable experiences that will strengthen our customer engagement in the resort and through social media.
Fairmont is a place where the well-being of our guests is our main priority.
We will emotionally engage the local and international community, anticipate and exceed their wishes and needs, thus creating guests for life.
Our Food and Beverage outlets will capture the attention of global media, making it the first choice for international awards and social events and becoming the benchmark for Local and international Food & Beverage industry.
Our financial success will strengthen the food and beverage reputation amongst current and new owners, by achieving Top Line Revenue and high EBITA surpassing their budget expectations.
It is our responsibility and commitment to give back to the community by being a true heartist Ambassador.
Grooming Our appearance is a statement of who we are.
Our grooming should create a professional image at work that is why our every team member needs to follow the grooming standards at all the time.
Personal Attributes Motivator & role modelPositive attitude and well spokenResult drivenDisplays initiativeCommitment to professional valuesTeam creatorCustomer / people orientedCreative / open-mindedKey Deliverables and Responsibilities Ensure correct grooming standards are followed at all timesResponsible for the smooth operation of the outletResponsible of the Care Programme at all timesFollow up on all financials, LQA, Forbes and TrustYou targets and cascade it down to the teamBe aware of the daily, monthly and yearly financial targetsActively contribute towards the achievement of financial targetsReport all issues and negative guest feedback on Glitch systemFollow up on opening and closing checklistsMaintain the HACCP & FIFO standards as required by the regional governing bodyHandle financial procedures according to guidelines set by the finance departmentLink all facets of service, cuisine and entertainmentAssume responsibility of daily operationsHandle security incidents and guest complaints professionally and report to the Director of Food and BeverageConduct daily briefings for all staff prior to commencement of each shiftEnsure all appropriate equipment is on hand for each service periodIn charge of training, grooming and selection of casual labour (if needed)Be creative, confident and prepared to think outside of the boxFollow the personal development plan set by the corporate officeFollow team's personal development and assign KPI's in accordance with Hotel / Departmental goalsEnsure the operational inventory is always accounted for and in immaculate conditionEnsure the outlet maintenance is ensured at all timeCreate opportunities for upselling products, establish sales goals and selling strategiesDevelop the restaurant team to strive for excellenceCreate an efficient rostering systemInspire heartists to create a flow of new and 'improved' ideasFollow Hotel Evacuation Policy in case of an EmergencyEnsure awareness and deliver the optimum levels of service and guest satisfactionEstablish and maintain effective communication across all divisionsLead by example through a passionate, hands-on approachAssist with collecting information for the monthly P&L reviewPlan and coordinate menus with the outlet ChefEnsure team's food and beverage knowledge at all timeCarry out other duties as requested by the Director of Food and BeverageOrganize marketing activities and promotional events in cooperation with the marketing department and F&B OfficePrepare reports at the end of the operations including guest's comments, sales report, general feedbacksResponsible for team recruitment in cooperation with the HR departmentCooperate with Masala Library corporate office and ChefDevelop a strategy for handling special guest requests and VIPs (including but not limited to the Royal Family)Talent & Culture The hotel reserves the right to revise all job descriptions from time to time as business needs demand.
Other duties may be assigned as necessary.
This job description does not constitute a written or implied contract of employment.
Qualifications High School degree or equivalent required.
Bachelor's Degree in a hotel or restaurant management field or equivalent experience preferred.Minimum 5 years of full-service restaurant experience required, 3 years in a leadership role preferred.Requires strong computer skills and proficiency in POS Systems, Purchasing Software, Time-Keeping Software and Microsoft OfficeMust have experience with planning and project management.Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.Experience in GCC preferred. #J-18808-Ljbffr
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