Associate Store Leader, Melbourne

vor 2 Wochen

Melbourne, Österreich On Vollzeit

This is your opportunity to become a core part of On's Direct-to-Consumer (DTC) Retail team and take on the responsibility to co-lead On's first retail store in Melbourne.As one of the first hires, On will rely on you to help co-define the various store operation processes. You will be in charge of the store's overall performance and delivering exceptional customer service every day. You will oversee all store-related operations from inventory management to IT systems to customer flows and product training, as well as all internal team-related responsibilities.Your MissionContinuously embrace and communicate On's values and brand philosophy in team and customer interactions.Support staff planning and hiring to build a high-performing team.Contribute to the implementation of ongoing learning and development programs for the store team and on-the-job coaching/training as needed.Support monitoring of store key performance indicators to track the health of business operations.Oversee FoH (Front-of-House) operations to ensure that exceptional service is provided to each and every customer.Oversee inventory management and BoH (Back-of-House) processes for optimized stock levels as well as inbound and outbound product flow requirements.Act as the in-store troubleshooting expert for On's store systems and core processes.Your Story3-5+ years of experience in a customer-focused setting including managerial responsibilities.Operational retail experience in a sports or fashion environment is a strong plus.A collaborative team player with strong interpersonal, hospitality, and communication skills.An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.Additional RequirementsPhysical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. It also includes stooping, kneeling, and crouching.Working hours: This role will need to have the ability to work weekends, evenings, and holidays as needed.Meet The TeamThis is your opportunity to become a core part of On's Direct-to-Consumer (DTC) Store Retail team in Melbourne and, together with the expert team, grow and educate our communities across the globe. The Retail team works with a diverse set of stakeholders from the sales and marketing to operations teams, connecting with people day to day - creating unforgettable experiences and empowering them to move with the right products.It's no easy feat, and it takes a personal touch. We're sharing our values with the world - and spreading the feeling of 'Wow' in person.What We OfferOn is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore, and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
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