Enrollment Assistant

BruntWork | Full time: 35 paid hours per week or more
Work Timezone - Must be a City eg London, Sydney Work Schedule - Fixed Schedule Job Type - Full time: 35 paid hours per week or more Date Opened - 10/28/2024 Remote Job Industry - Other Job Description This is a remote position.

Responsibilities: Contact and follow up with incoming inquiries promptly Conduct effective sales calls to convert leads into trial participants Guide potential students through the enrollment process for classes or programs Book and manage trial class schedules for prospective students Perform fact-finding to address client questions and concerns Follow up with trial participants to secure full enrollment Utilize monday.com for managing customer relationships and sales processes Maintain clear and professional communication via phone and email Achieve sales targets and conversion goals Requirements: Strong background in sales with proven track record of closing deals Excellent verbal communication skills with fluent English proficiency Experience in phone-based sales or customer service Ability to work full-time, Monday through Friday, 8:30 AM to 5:00 PM Proficiency in using CRM systems, preferably monday.com Strong listening skills and ability to tailor sales approach to individual needs Resilience and thick-skinned attitude to handle objections and rejections Basic understanding of dance or performing arts is a plus Scope: Manage the full sales cycle from initial inquiry to successful enrollment Collaborate with the accounts team to ensure smooth transition of new enrollments Contribute to the optimization of the sales process and customer experience Provide feedback on lead quality and customer preferences to inform marketing strategies Maintain up-to-date knowledge of all dance programs and class offerings Schedule: Monday to Friday 9:00 AM to 6:00 PM Sydney time (7 AM - 4 PM PHT) with 1 hour unpaid lunch break.

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