Care Coordinator
vor 2 Wochen
$103,713 to $110,813 per annum (RN 3.1 to 3.3) or $87,809 to $96,681 per annum (AHP 3.1 to 3.4)
Duration: Full time, fixed term until 30 June 2025
WHO ARE WE? Established in 1991, Danila Dilba Health Service (DDHS) is an Aboriginal community-controlled organisation committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) Region in the Northern Territory.
WHAT WILL YOU FOCUS ON? Provide quality care coordination for referred Danila Dilba Health Service (DDHS) clients with chronic disease and complex needs to support them in accessing relevant services according to their care plan with the aim of self-management in Primary Health Care (PHC).
RESPONSIBILITIES Work in the clinic team context in undertaking a range of care coordination activities for DDHS clients with chronic conditions and complex needs in accordance with their management plan including:Working effectively with Indigenous outreach workers to engage with clients.Arranging services outlined in the client management plan (e.g. specialist and allied health appointments, arrangements for home help, connections with support groups, etc.)Ensuring transport arrangements are in place to enable the client to attend appointments.Involving the client's family / carer as appropriate.Assisting clients to adhere to treatment programs and develop chronic condition self-management skills.Assisting the client to participate in regular reviews by primary care providers.Providing appropriate clinical care consistent with the requirements of the role (this may be in the client's home or clinic setting)Maintaining quality client medical records.Employ a holistic, culturally appropriate approach to the client, drawing out cultural or social issues which may be impacting the client.In consultation with other team members, work to develop and implement solutions to client needs (e.g. referral to relevant service providers for support regarding accommodation, finances, well-being, and daily living, etc.)Use shared understanding of the practical realities facing the client to build a culturally sensitive health plan which increases client ownership and self-determination and communicate effectively.Expedite client access to urgent and essential allied health or specialist services, necessary transport, and GP-approved medical aids through appropriate use of the Supplementary Services Funding Pool for eligible DDHS clients.QUALIFICATIONS Qualification as a health professional (e.g., Nurse or Aboriginal and Torres Strait Islander Health Practitioner) and current registration with AHPRA.Well-developed knowledge of, and contemporary experience in, working with clients with chronic health conditions (e.g., diabetes, cancer, respiratory and / or cardiac disease) and relevant management strategies.Knowledge of the social determinants of health (environment, economic and social inequalities) that have a profound impact on the health and wellbeing of Aboriginal and Torres Strait Islander people.Demonstrated ability to use culturally sensitive ways to ensure improved client access to DDHS and/or other health services.Understanding of practical realities facing clients to build a culturally sensitive health plan which increases client ownership and self-determination.Well-developed knowledge of relevant health and related services in the Darwin region (or ability to develop this knowledge).Proven teamwork, communication, and interpersonal skills with the ability to constructively negotiate outcomes with a diverse range of people and service providers.High level of personal resilience and flexibility with the ability to deal with challenging situations.Demonstrated computer skills especially in the use of client information systems or similar.Experience working in a clinical practice or community health education program.Work Health & Safety Ensure all activities comply with WHS legislation and DDHS policy & procedure.Implement & monitor risk management activities including, but not limited to, workplace inspections, incident/hazard investigation and follow-up, and implementation of risk controls.
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