Service Delivery Coordinator

vor 1 Monat

Central Coast, Österreich Tideri Jobbörse Vollzeit

Thornton, Newcastle, Maitland & Hunter NSW
Consulting & Generalist HR (Human Resources & Recruitment)
Songbird is a contemporary disability services provider, delivering a comprehensive array of NDIS supports throughout Newcastle, the Central Coast, and the Hunter regions.
Our core philosophy centers around the implementation of secure, sustainable processes that generate enduring, life-altering advantages to transform the lives of people with disability and their families.

Through our person-centred approach, we empower individuals with disabilities to lead their most fulfilling lives by promoting opportunities for engagement, choice, and achievement, both in their homes and within the community.
This is the commitment we make at Songbird.

Your new role
If you like a fast-paced, dynamic role, then this role is up your alley.
No one day is ever the same, and the challenges faced in the role are rewarding and lead to genuine impact.

Reporting to the General Manager, you will be crucial in managing key operational and HR processes, driving workflows to successful completion, and as a result having a positive impact on the lives of people with a disability, our staff, and business.

This role requires someone who likes their sleeves rolled up, is detail-oriented, and proactive to ensure that all tasks are handled with care and completed on time.
You will liaise with multiple teams to ensure that critical processes run smoothly, enhancing the quality of service delivery.

In addition to working with Songbird, you will also provide support to our sister company, Eagleton Ridge Disability Services in some operational areas.

You will
Lead end-to-end recruitment, including job postings, interviews, reference checks and facilitating onboarding and induction Oversee payroll inbox triage Maintain organisational charts, job descriptions, vehicle maintenance, and office supplies management Support roster management, ensuring vacant shifts are filled promptly Schedule and track staff training, maintaining accurate training records Liaise with external HR and stakeholders as required What you'll need to succeed
Required :
Full NSW Driver's Licence NDIS Workers Clearance Strong understanding of your responsibilities within the NDIS framework 1-3 years of relevant experience, demonstrating attention to detail, collaboration, and communication Ideal:
Formal qualifications in HR or equivalent work experience, with 3+ years in an HR role Tertiary qualifications in a relevant field Experience within the disability sector, particularly as a Support Worker Proficiency with Human Resource Management Systems (e.g., Employment Hero) Please note that only shortlisted candidates will be contacted.

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