Payment Solutions Officer
vor 4 Wochen
Payment Solutions Officer - 12 month contract Brighter Together
Our mission is to make sustainability affordable and accessible for everyone.
By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.
Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the year in 2020 as well as winning the Sustainability Crusader award at B&T's 2023 Women Leading Tech Awards.
She is a passionate and humble leader who has a human first approach to business.
As a business we have been awarded AFR Sustainability Leader in the Banking and Finance category and won the inaugural Sustainability Award at the Affies
We value different perspectives, skills, and backgrounds and have been recognised for our strength in creating a diverse and inclusive workplace, winning Best Workplace Diversity (Finnies 2021).
About the role
As a Payment Solutions Officer, you will help manage a portfolio of accounts effectively to reduce the overall arrears rate for the wider business, always striving to deliver an excellent outcome for our customers even in times of hardship.
Help handle incoming and outgoing phone and email inquiries related to payments, manage customer requests, review account adjustments, and resolve issues with client payments.
Identify the cause of customer overdue payments and engage in discussions to find solutions, such as setting up payment plans.
Recognise early signs from customers who might be facing financial troubles or suggesting problems with their cash flow and take appropriate actions in line with regulatory requirements.
Be responsible for managing and monitoring designated accounts, including handling customer calls, making account adjustments, handling minor balance write-offs, conducting customer reconciliations, and processing credit memos.
Create and uphold productive and collaborative working connections.
Engage in training sessions and receive consistent ongoing coaching and assistance.
Please note that this is a 12-month contract to start in December 2024.
About you
- You are an outstanding communicator.
Your interpersonal, motivational and relationship building skills are second to none.
You can flex your communication style to respond to many different types of people.
You'll engage with a wide variety of customers in this role.
- Your ability to think critically and problem-solve, while exercising a strong attention to detail is strong.
- You are highly empathetic and are comfortable liaising with customers who may be challenging.
You seek to understand where your customers are coming from.
- Troubleshooting and problem-solving come naturally to you.
You have a knack for fixing things and getting to the crux of the problem.
- You have collections experience using email and phone, with both inbound and outbound customers.
Benefits
We're committed to building a culture where our people can thrive, both professionally and personally.
So, we offer a variety of benefits and perks to support you and your family.
Flexible working arrangements to suit individual needs and a hybrid work model.
Our office is designed for collaboration, creativity and balance between office engagement and remote flexibility.
Our in-office days are Tuesday, Wednesday and Thursday.
Get social.
We host a range of social activities at Brighte, including our weekly Thursday social event, where you can catch up with colleagues over a drink, snack and a game of table tennis.
We want our employees to share in Brighte's success.
You may be given an opportunity to join our Employee Share Option Plans (ESOP).
Snacks galore - our thoughtfully stocked pantry includes snacks to suit your every mood.
We also offer a carefully curated collection of wines and beer on tap for those looking to unwind.
End-of-trip facilities.
Cycle in to work, lock up your wheels and have a shower in our end-of-trip facilities, which come complete with towel service and hair dryers.
Anniversary leave - your dedication at Brighte won't go unnoticed.
Enjoy an extra day to celebrate your work anniversary with us.
Diversity and Inclusion
At Brighte, we celebrate diversity and encourage you to bring your whole self to work.
Our inclusive culture is the foundation of our innovative and dynamic environment.
If you want to join this mission-driven, inclusive, and highly collaborative team, click apply and upload your resume
All applicants will receive a response.
Please note that as part of our process, we require all candidates to undertake references and background checks, which include a police check, anti-money laundering and bankruptcy checks.
#J-18808-Ljbffr
-
Payment Solutions Officer
vor 4 Wochen
Sydney, Österreich Brighte VollzeitPayment Solutions Officer - 12 month contractBrighter TogetherOur mission is to make sustainability affordable and accessible for everyone. By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman...
-
Payment Solutions Officer
vor 4 Wochen
Sydney, Österreich Brighte VollzeitPayment Solutions Officer - 12 month contract Brighter Together Our mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie. Our founder and CEO, Katherine McConnell, has been awarded Telstra Business...
-
Payment Solutions Officer
vor 1 Monat
Sydney, Österreich Brighte VollzeitBrighter TogetherOur mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the...
-
Payment Solutions Officer
vor 1 Monat
Sydney, Österreich Brighte VollzeitBrighter Together Our mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the...
-
Payment Solutions Officer
vor 4 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitBrighter Together Our mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the...
-
Payments Officer
vor 4 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitWe are seeking a dynamic and detail-oriented Payments/AP Officer to join our client on a contract basis for 6 months.Position: Payments/AP OfficerLocation: Eastern Creek, Western Sydney, 2766Contract Length: 6 months | Immediate StartHourly Rate: $30-$32 + super About the Role:This is an exciting opportunity for an experienced individual to make an impact in...
-
Payments Officer
vor 4 Wochen
Sydney, Österreich Mars Recruitment Australia VollzeitWe are seeking a dynamic and detail-oriented Payments/AP Officer to join our client on a contract basis for 6 months.Position: Payments/AP OfficerLocation: Eastern Creek, Western Sydney, 2766Contract Length: 6 months | Immediate StartHourly Rate: $30-$32 + superAbout the Role:This is an exciting opportunity for an experienced individual to make an impact in...
-
Payment Solutions Officer
vor 4 Wochen
Sydney, Österreich Efinancialcareers Ltd. VollzeitPayment Solutions Officer - 12 month contractBrighter TogetherOur mission is to make sustainability affordable and accessible for everyone. By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman...
-
Head Of Compliance
vor 3 Wochen
Sydney, Österreich Anz Worldline Payment Solutions VollzeitCompliance & Risk (Banking & Financial Services)Full timeANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then, we've built a new modern...
-
Head Of Compliance
vor 3 Wochen
Sydney, Österreich Anz Worldline Payment Solutions VollzeitCompliance & Risk (Banking & Financial Services)Full timeANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses.Since then, we've built a new modern...
-
Senior Payments Specialist, Loyalty Solutions
vor 2 Wochen
Sydney, Österreich Paytech Nexus Ltd VollzeitSenior Payments Specialist, Loyalty SolutionsAbout the job Senior Payments Specialist, Loyalty SolutionsOverview:Global Loyalty Solutions manages a wide range of Mastercard loyalty assets including the design, implementation and operations of cardholder loyalty programs, as well as cardholder promotions, benefits and insurance services. These loyalty...
-
Senior Payments Specialist, Loyalty Solutions
vor 2 Wochen
Sydney, Österreich Paytech Nexus Ltd VollzeitSenior Payments Specialist, Loyalty SolutionsAbout the job Senior Payments Specialist, Loyalty SolutionsOverview: Global Loyalty Solutions manages a wide range of Mastercard loyalty assets including the design, implementation and operations of cardholder loyalty programs, as well as cardholder promotions, benefits and insurance services.These loyalty...
-
Grants And Payments Officer
Vor 7 Tagen
Sydney, Österreich Funding Capital Pty VollzeitAUD 45 - 50 per hour, $47.04 per hour + superJob Title: Administration & Payments Support OfficerLocation: Currently in Martin Place will be moving to 80 George Street. (The Rocks)Rate: $47.04 + super hourlyContract length: ASAP to 30/06/2025Org Unit: Grants Operations TeamWFH: 2 days in office - Tues & Thursdays - that may change with office move as they...
-
Solutions Architect
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitSolutions Architect - Integration, ERP, CRM, AWS, Payments The ideal Solutions Architect - Integration, ERP, CRM, AWS, Payments candidate will be responsible for working cross-functionally to understand architecture needs by multiple business units.To be effective in this position, you must feel comfortable owning the entire architecture development process...
-
Grants And Payments Officer
Vor 6 Tagen
Sydney, Österreich Funding Capital Pty VollzeitAUD 45 - 50 per hour, $47.04 per hour + superJob Title: Administration & Payments Support OfficerLocation: Currently in Martin Place will be moving to 80 George Street.(The Rocks)Rate: $47.04 + super hourlyContract length: ASAP to 30/06/2025Org Unit: Grants Operations TeamWFH: 2 days in office - Tues & Thursdays - that may change with office move as they...
-
Solutions Architect
vor 1 Monat
Sydney, Österreich Expertech VollzeitSolutions Architect - Integration, ERP, CRM, AWS, PaymentsThe ideal Solutions Architect - Integration, ERP, CRM, AWS, Payments candidate will be responsible for working cross-functionally to understand architecture needs by multiple business units.To be effective in this position, you must feel comfortable owning the entire architecture development process...
-
Business Analyst
vor 4 Wochen
Sydney, Österreich Shift VollzeitCompany DescriptionAt Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.We believe Australian businesses are the driving force behind our economy and the heart of our community.That's why our business expertise, relationship focus, and...
-
Senior Analyst, Payments Projects
Vor 7 Tagen
Sydney, Österreich Westpac VollzeitSenior Analyst, Payments ProjectsWestpac Banking Corporation Sydney, AustraliaJob DescriptionPermanent opportunitySydney CB LocationHybrid Working ModelHow will I help?This role sits within the Consumer Chief Data Office and works closely with the Payments Transformation team, a high-performing unit within the broader Digital, Consumer & Business Banking....
-
Business Analyst
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitCompany DescriptionAt Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.We believe Australian businesses are the driving force behind our economy and the heart of our community.That's why our business expertise, relationship focus, and...
-
Business Analyst
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitCompany DescriptionAt Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.We believe Australian businesses are the driving force behind our economy and the heart of our community.That's why our business expertise, relationship focus, and...
