Receptionist

vor 1 Monat

Hobart, Österreich Tasmanian Government Vollzeit

Department of Justice Tasmania Legal Aid
Applications must be submitted by Sunday 20 October, 2024 11:55 PM
Position details Applications close: Sunday 20 October, 2024 11:55 PM AEST
Award/Classification: Tasmanian State Service Award - General Stream Band 2
Salary: $64,821.00 to $69,764.00 pro rata, per annum
Employment type: Fixed-term, part-time
Region: South
Location: Hobart
Job description: The position acts as first point of contact for the provision of services to Tasmania Legal Aid (TLA) clients.
This includes:
Face-to-face assistance, telephone assistance as well as providing basic advice about TLA's services. Facilitating the daily Advice Clinic and coordinating attendees of the Family Dispute Resolution conferences. Data collection, verification and entry into TLA's client Management Systems. The direction of all telephone traffic and the provision of support and assistance to staff. Period of Appointment 12 months.
Hours per fortnight 36.75 hours per fortnight - flexible options available.
Duties As receptionist, act as first point of contact for telephone and counter enquiries. Direct enquiries or clients to the appropriate person or service within TLA or other relevant service provider. Process clients seeking face-to-face legal advice, attending for Family Law conferences or appointments, through TLA's Client Database. Arrange appointments with relevant staff. Maintain confidentiality and discretion while dealing with client's matters. Receive and provide for receipts for client contributions for legal representation. Provide mail functions, both incoming and outgoing, of the office as required. Provide advice and training to new employees in the position to facilitate back-up and leave support. Perform other administrative tasks as directed. How to apply To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.
We do not require a separate statement addressing the selection criteria.
Please note if you submit the details of your referees with your application the Selection Panel may contact them without notifying you.
Refer to the 'Information for Applicants (DOJ)' document for further information.
Please note, attachments must be in Microsoft Word or PDF format.
If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on .
For more information Anne-Marie Kerr Associate Director Civil Law Phone:
Reasonable Adjustment Queries Organisational Development and Design Team

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