Buscojobs | Senior Team Leader, Child Safety, Seniors And Disabilities
vor 8 Stunden
Child and Family; Region - North Queensland; Service Delivery - Child and Family; Bowen
Position Overview:
Senior Team Leaders provide leadership and management of a team of professional and operational staff to ensure the delivery of high-quality child protection services, including assessment, intervention, casework, and case management, in accordance with legislation and practice guidelines for children, young people, families, and communities serviced by the Child Safety Service Centre (CSSC).
This is achieved by a collaborative integrated multi-disciplinary team (which may include representation from other agencies).
Senior Team Leaders will lead and manage a team of Child Safety Officers.
Key Responsibilities:
Provide leadership and management of staff to deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines, and statutory responsibilities.
Allocate, prioritise, and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines, and statutory, financial, and administrative delegations.
In conjunction with the Service Centre Manager, develop appropriate service responses to meet the identified needs of clients, including children, young people, families, carers, the community, public and non-government sectors, and service providers.
Identify training needs and collaborate with relevant training and development specialists to define training gaps for content development and implementation.
Develop enduring service delivery partnerships to enhance cross-sector collaboration and support staff attendance at training and development, as well as the delivery and coordination of local child protection services.
Foster a culture of frontline service delivery, cooperation, teamwork, high-quality people management, commitment to excellence, and a professional ethic, ensuring the service team meets the department's vision, values, and priorities.
Actively participate as a member of the Child Safety Service Centre Management Team and in quality assurance reviews of the service centre.
Provide authoritative and specialist advice on complex casework matters, child protection policy, legislation, and practice to relevant service centre staff to assist in coordinating quality and appropriate client services.
Enhance the local regional community by practicing and promoting excellence in service delivery and public administration, identifying opportunities for improving regional client service.
Delegations:
Team Leaders exercise specific delegations under relevant legislation (Child Protection Act 1999, Adoption of Children Act 1964, Children's Court Act 1992, Family Services Act 1987).
Applications to remain current for 12 months.
Further Information:
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
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