Customer Banking Specialist
vor 1 Monat
Customer Banking Specialist - Springwood (12 Months Fixed Term Agreement)Springwood, AU
Company: Commonwealth Bank of Australia Springwood NSW
Contract: 12 Months Secondment / Fixed Term Agreement
Part Time Roster (18 hours per week): Monday: 11.30am - 4.00pmTuesday: 11.30am - 4.00pmThursday: 11.30am - 4.00pmFriday: 11.30am - 4.00pmDo work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Springwood Branch, you'll:
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.Support customers with enquiries, maintenance on accounts and process applications for credit products.Complete Financial Health Checks to assess customers' financial needs and identify any changes.Provide options for the customer through education & demonstration of our in-branch technology and digital banking options.Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.We're interested in hearing from people who have: Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.Excellent communication skills & the ability to articulate financial terms in a clear way.The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do.Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers.What's Next: As part of our application process, you may be required to complete an online assessment.
We'd encourage you to complete these steps within 48 hours of applying.
If this role sounds like the perfect fit then we'd love to hear from you.
Apply today
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