Buscojobs | Patient Services Associate Ii
Vor 2 Tagen
Job Description
The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.
Obtains pre-certifications and/or pre-authorizations for procedures, verifies insurance, referrals, and patient demographic information.
The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
Processes check-in and/or check-out, point of service activities and/or scheduling of patient appointments via EPIC.
Greets and interacts with patients/visitors in a professional manner, on the phone or in person.
Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
Adheres to HIPAA privacy and security requirements.
Ensures compliance with all applicable federal, state, and local regulatory standards.
Other duties as requested or assigned.
Minimum Requirements
HS Diploma or equivalent required.
Customer service and/or patient-facing healthcare experience preferred.
Work Shift
Workday Day (United States of America)
Primary Location Address
225 City Avenue, Bala Cynwyd, Pennsylvania, United States of America
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
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