Senior Manager, Portfolio Optimisation
vor 2 Wochen
12 Month Fixed Term Contract Sydney, NSW Hybrid working model How will I help?
As a Senior Manager, Portfolio Optimisation, you'll play a vital role in driving the success of our Customer Remediation portfolio.
You'll be responsible for optimising workforce and financial management to ensure we deliver exceptional outcomes.
You'll collaborate closely with key stakeholders, including Customer Remediation Portfolio Directors, Program Delivery Leads, Service and Operations Directors, and Team Leaders, to understand their needs to align capacity with strategic objectives.
Key Responsibilities: Workforce Planning and Forecasting: Develop and implement strategic workforce plans to meet evolving business demands.
Stakeholder Engagement: Build strong relationships with key stakeholders to understand their needs and provide tailored workforce solutions.
Performance Reporting: Create insightful dashboards and reports to track workforce performance, identify trends, and inform decision-making.
Financial Management: Own the financial management forecast and implement strategies to optimise costs and maximise value.
What's in it for me?
You'll play a significant part of the future of a business that has been around for over 200 years.
Our purpose is to create better futures together.
So, we'll back you in the development of your career, internal career prospects, and flexible working.
You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers.
This includes leave to organise adoptions, surrogacy, and foster care arrangements.
And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
To succeed in this role, you'll need: Proven experience in end-to-end delivery of resource and workforce initiatives.
A deep understanding of the evolving technology landscape and its impact on workforce requirements.
A passion for optimising business operations and driving efficient solutions.
Strong analytical skills to identify trends, forecast future needs, and make data-driven decisions.
Excellent communication and interpersonal skills to influence and collaborate effectively.
What's it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other.
At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We'll empower you to shape your career path.
Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
Hear from some of our people and their experiences working with us.
How do I apply?
Start here.
Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email ******.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please email ******
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