Multimedia Assistant

InvoCare is a funeral industry leader which operates over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.
Use your design and digital media skills to assist in developing digital content in preparation for our funeral services.
Your career could mean a whole lot more serving families in your local community in the arrangement of the funeral service for their loved one.
This role will offer you new life skills, personal growth and development, the opportunity to earn qualifications and progress your career in a personally rewarding industry.

The Multimedia Team at InvoCare Shared Services Centre in Morningside are hiring a Multimedia Assistant who will be primarily responsible for producing customised documents and digital presentations for distribution and playback before, during and after funeral services across Queensland and Northern New South Wales.
The Multimedia Assistant also provides technical support for the CSP video tribute program both internally and externally.

This role does not require attendance at funerals and will be based at our Shared Services Centre in Morningside on a Full Time basis (Monday to Friday).

Duties of a Multimedia Assistant include:
Under the direction of the Multimedia Officer, design and create video, audio, interactive and web-based content, customised to meet the needs of each client.
Liaise with internal staff and external clients to gather content for multimedia production.
Source multimedia content from external resources as required.
In collaboration with the Shared Services team, coordinate the distribution of printed and digital materials both physically and electronically.
Provide advice to internal staff on audio/video design, content and production.
Provide technical advice and support to internal staff in relation to all digital products.
Act as the point of contact for the resolution of technical issues relating to delivery of the video tribute program.
Maintain multimedia resources on Sharepoint, ensuring that resources are up-to-date and reflect a high-quality product.
Ensure records are created and managed according to the InvoCare records management policies and procedures.
Inventory management of production materials.
About you:
It will be advantageous if you have high computer literacy and experience with digital photo/video production/editing, proficiency with Adobe and Microsoft Office products and YouTube.

You will also have:
Compassion and empathy to deal with grieving families during highly stressful and emotional times.
Flexibility around moving deadlines.
Understand, observe and respect differing religious or personal beliefs.
The ability to work with multiple funeral arrangers and families concurrently.
Creative thinking and detail-oriented.
Excellent listening skills.
Benefits of joining InvoCare:
You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted.
The benefits you can receive include:
Reward and recognition programs.
Tailored induction and training programs.
Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience.
Networking opportunities across the business and with peers.
Birthday and paid parental leave.
Free access Employee Assist Program.
Annual family day social events.
How to Apply:
InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.
If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.

To learn more about careers at one of the InvoCare brands please visit our careers page:
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