Associa | Assistant General Manager

Vor 4 Tagen

Central Coast, Österreich Tideri Jobbörse Vollzeit

Job Title: Assistant General Manager (Part Time)
Location: Swan Point, MD
Job Description: The Assistant General Manager is the liaison among the General Manager, homeowners, members of the Board of Directors, Committee Members, and the association management staff.
This is an onsite role that assists the General Manager with office, administrative, and clerical functions, coordinating and scheduling, and project management.
Team collaboration and customer service are essential for success in this role.

This is a PART TIME role, scheduled from 9am - 5pm, 3 weekdays a week with Thursdays being required.

Daily Responsibilities:
Assist General Manager with implementation of Board policy and directives within the scope of the management agreement.
Work with the board on strategic initiatives, policy governance, and association projects.
Walk and inspect the community to ensure it is well maintained and that HOA Code, Compliance, Rules & Regulations are followed.
Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors, and contractors.
Research and respond to inquiries in-person, by phone, and email.
Data entry and update information in the database; record and track documents and information.
Assist with the RFP process, maintenance requests, and work orders.
Schedule and coordinate maintenance vendors and contractors onsite.
Assist in preparing board packets and agendas; coordinate and schedule monthly and annual board meetings.
Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance issues onsite, HOA guidelines, and community events.
Assist homeowners in completing architectural review forms and follow up with homeowners on the Board's decision.
Issue HOA violation notices to homeowners and follow up to ensure violations are corrected.
Other projects as assigned.
Requirements:
2+ years of experience in community association, hospitality, leasing, rentals, or property management.
Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
Customer service driven and team oriented with a consultative approach when assisting others.
Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
Excellent communication skills (written and oral) and conflict resolution techniques.
Company Description: With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide.
Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation.
For more than 45 years, Associa has brought positive impact and meaningful value to communities.
To learn more, visit .

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