Serviceplus Training

How will you make an impact?Join us in shaping a brighter future for Hostplus members by delivering top-notch training and engagement solutions.The OpportunityAs the ServicePlus Training and Engagement Specialist, you will design, deliver, embed, monitor, and review high-quality training and knowledge management solutions for Hostplus servicing employees and our service delivery vendors.
Your efforts will enhance the experience and outcomes delivered to our members, aligning with our ServicePlus framework to ensure consistency and excellence in service.About YouYou are a dynamic professional with advanced knowledge of superannuation, investments, and insurance.
You have a proven track record in instructional design, training processes, and business reporting.
Your strong communication and time management skills enable you to thrive in high-pressure environments and effectively collaborate with internal and external stakeholders.
You are adept at learning new software systems and acting as a key administrator and subject matter expert.What can we offer you?Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future.
We value diversity of thought and have an open and flexible workplace.
Some industry leading benefits we offer include:Hybrid and flexible work environment15% superannuationAdditional paid leave over Christmas and New YearAdditional 5 days paid "flex leave", so that you can take time out when you need it18 weeks paid parental leave3 days community service leave4 weeks paid gender affirmation leaveAccess to long service leave at 5 yearsAccess to subsidised financial adviceDedicated per person development budget to support your growthAbout usAt Hostplus, we passionately provide our over 1.7 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super.
We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.Our commitment to diversity and inclusionWe are passionate about creating an inclusive workplace that promotes and values diversity.
We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our members, and the communities we operate in.We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, neurodiverse individuals, women, and people with a cultural or linguistically diverse background.
If a reasonable adjustment is required to assist you during the recruitment process, please reach out to us via email at do I apply?If you are interested in this opportunity, please follow the prompts to make an application.We have an important duty to our members, all appointments are made subject to a satisfactory National Police, Bankruptcy and Insolvency Check.#J-18808-Ljbffr