Retail Operations Executive
vor 2 Monaten
Administrative Assistants (Administration & Office Support)
When you join EVT, you are joining one of Australia and New Zealand's leading experience companies.
EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.
At EVT, we're the shakers and the Daymakers.
The experience creators.
The possibility makers and opportunity takers.
We aim to make a positive impact on our people, communities and environment, every day.
About The Role
This position supports the Retail Manager, Australia to execute the Food & Beverage components of the Entertainment Annual Plan.
In addition, it oversees:
Key functions of the Food & Beverage department including promotions and supply chain management for Parlour Lane products Supports the Australian cinema teams including Moonlight with their day to day food and beverage operations Food & Beverage Promotions Gold Class Promotions Sustainability Database Manager across Vista, Magneto, Intranet and Published Documentation Parlour Lane supply chain co-ordination Compliance Cinema & HQ Support KPI's for this role include
Promotions
On time in market promotions Demonstrated contribution from promotional activities towards overall retail profit growth targets High in-Cinema compliance of promotional activity Database Management
High level of accuracy in all database maintenance tasks On-time completion of assigned database tasks Parlour Lane
Establish and maintain effective working relationships with Parlour Lane product manufacturers Maintain consistently high availability of all Parlour Lane products nationally / minimise time out of stock Minimise stock in DCs reaching best before date On time commencement of Parlour Lane limited time offers (LTOs) Cinema Support
Professional and timely response to cinema initiated food and beverage queries, as recorded through Fresh Desk and to other HQ department members on interdepartmental tasks Well planned and constructed communications in form of cinema brief, Workplace posts, or responses to cinema initiated queries HQ Support
On time commencement of key profit growth initiatives Maintain professional, productive and efficient workflows on interdepartmental projects Completion of administrative tasks to suit applicable time frames Correct representation of Event's brands and standards on any materials produced These are the ESSENTIAL or 'must have' mindsets and behaviours for this role:
Team Oriented: Focused on creating a team-oriented workplace which fosters collaboration between colleagues.
Customer Focused: Dedicated towards delivering excellence in customer sentiment.
Continuously strive to improve customer sentiment.
Self-Motivated: Use initiative to further the goals and needs of the business.
Time Management: Prioritise tasks and workload to maximise the output of the Food & Beverage team Curiosity for commercial acumen: Be curious to learn and implement opportunities to reduce costs or grow revenue to maximise Food & Beverage profitability.
Attention to detail and ability to plan: Have a strong attention to detail as well as a demonstrated ability to plan and execute a variety of different tasks.
Flexibility, Adaptability and Problem solving: Be ready to adapt and modify plans and processes quickly to suit business need and troubleshoot or solve problems with care and confidence.
Committed to operational excellence and continuous improvement and innovation: An ambassador for innovation and improvement to be more effective and efficient within operations of the business.
Strong interpersonal skills and relationship building skills: People focused with a strong ability to build favourable relationships with people from a broad range of backgrounds.
Benefits & Perks
At EVT, we want our people to experience our businesses and be brand and experience advocates.
So, we make sure access to amazing 'Elevate Perks' are available to all staff from day dot.
Incredible team member discounts from your first day on-the-job.
50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
Awesome winter and summer savings and discounts at Thredbo.
Rapid career growth opportunities through our EVT network.
Local community involvement, volunteering and charitable giving.
Australia and NZ's largest and most diverse experiences company.
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