Home Investment Lending Associate, Blacktown Nsw

Vor 2 Tagen

Sydney, Österreich Australia And New Zealand Banking Group Limited Vollzeit

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Home Investment Lending Associate, Blacktown NSWDepartment: AR Branch Network
Division: Australia Retail
Location: Blacktown
About UsAt ANZ our purpose is to shape a world where people and communities thrive.
We're making this happen by constantly looking for ways to improve our customers' financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow.
Whatever your role at ANZ, you'll be building your future, while helping to build ours.
About the RoleAs aHome Investment Lending Associate in our Team, your role is to work with the Home & Investment Lending Manager to support customers in saving for, buying and owning their own home or investment property.
You will coach customers through each step of the journey, ensure their experience with ANZ is seamless and maintain relationships with existing customers.
You will be passionate about delivering on our Customer Promises to ensure customers are strong advocates for ANZ.
You will be responsible for identifying appropriate products and solutions to meet your customer's needs and ensuring lending administrative activities are completed accurately and on time.
You will also be involved in other branch activities to provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating on digital solutions.
You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.
Importantly, you will be responsible for adhering to ANZ's policies, processes and standards.
Role Type: PermanentRole Location:5 Main Street, Blacktown NSW 2148Work Hours: Full time
What will your day look like?As a Home & Investment Lending Associate, you will have the opportunity to:
Work with the Home & Investment Lending Manager to support customers in saving for, buying, and owning their own home or investment propertyCoach customers through each step of the journeyAct as a mentor to other members of the branch, coach them, and enjoy inspiring them to provide the best possible customer experienceMaintain relationships with existing customers and ensure customers' experience with ANZ is seamlessDeliver on our Customer Promises to ensure customers are strong advocates for ANZWhat will you bring?To grow and be successful in this role, you will ideally bring the following:
Strong customer focus, with home lending and retail banking experienceSignificant experience in financial services and attention to detailExperience in being an active user and promoter of technology to educate customers about digital solutionsAbility to multi-task and be highly adaptable to change and ambiguityExcellent communication, presentation, and interpersonal skillsWillingness to be proactive and work in a collaborative team environmentYou're not expected to have 100% of these skills.
At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact.
You'll feel it too.
Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things.
That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'.
We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.
That's because we're committed to building a workplace that reflects the diversity of the communities we serve.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit careers.
You can apply for this role by visiting ANZ Careers and searching for reference number 82859.
Job Posting End Date #J-18808-Ljbffr

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