Cloud Support Associate

vor 1 Woche

Sydney, Österreich Amazon Vollzeit

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Amazon has built a reputation for excellence with a mission to create the earth's most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service.AWS Support Engineering provides technical solutions to a wide range of global customers as they build their mission-critical applications on top of AWS cloud services. As a member of the AWS Support Engineering team in New Zealand, you will be at the forefront of this transformational technology. You will work with leading companies in this space and directly with the engineering teams within Amazon who are developing new capabilities.Amazon Web Services (AWS) is expanding rapidly and we are looking for talented graduate candidates interested in working in a technically challenging and professional environment. The Amazon support engineering graduate job opportunity is a full-time position and has a strong focus on training and development from a global perspective. When you join AWS Support as a graduate, you will have the opportunity to learn and develop with guidance from your manager, local mentor, and global mentors, not to mention the excellent long-term development prospects you would expect from this world's leading cloud company – AWS.Key job responsibilities:Learn, support, and use groundbreaking technologiesApply advanced troubleshooting techniques to provide unique solutions to our customers' individual needsWork on critical, highly complex customer problems that may span multiple AWS servicesLeverage your day-to-day customer support experience to provide the voice of the customer to internal AWS teams on how to improve our servicesDrive customer communication during critical eventsDrive projects that improve support-related processes and our customers' technical support experienceSupport Areas:Big DataCloud computingDatabaseNetworking (DNS, TCP/IP, HTTP, VLAN, etc.)OS (Linux and/or Windows Servers)Virtualization (VMware, Xen, Hypervisor)Security concepts / best practicesStorage and Content DeliveryA day in the life:Every day will bring new and exciting challenges. You will be primarily responsible for solving customer's cases through a variety of contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.Apart from working on a broad spectrum of technical issues, an AWS Support Associate/Engineer may also coach/mentor new hires, develop & present training, create technical articles or how-to videos for the developer community, partner with internal development teams on complex issues, participate in new hiring, write tools/scripts to help the team, or work with leadership on process improvement and strategic initiatives.The AWS Support team is seeking engineers who enjoy learning cloud technology, solving and troubleshooting complex issues, and working with customers. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world-class support is critical to customer success. Every day will bring new and exciting challenges on the job.Minimum Requirements:Bachelor or Master in Information Management, Information Systems, Information Technology, Computer Science, Computer Engineering, Engineering or a related field and will graduate in 2024 or 0-1 years of relevant experienceExcellent oral and written communication skillsStrong customer focusStrong multi-tasking skillsSelf-starter who is excited about technology, troubleshooting/support experiencePreferred Qualifications:Basic knowledge in one or many of these IT technologies – Computing / Networking / Databases / Security / Big Data & Analytics / DevOps / ProgrammingPassionate about customers and new technologyExperience working within the software development or Internet industriesExperience managing full application stacks from the OS up through custom applicationsDemonstrated proficiency in systems administration (Linux/Windows), network administration (DNS, IPsec, BGP, VPN, Load Balancing), or programming (Java, Perl, Ruby, C#, and/or PHP)Open to working one weekend day as part of a five-day-week offset (Sun-Thurs or Tues-Sat)
#J-18808-Ljbffr

  • Cloud Support Associate Apprentice

    vor 2 Wochen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time?Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Cloud Support Associate Apprentice

    vor 2 Wochen

    Sydney, Österreich Amazon Vollzeit

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Cloud Support Associate Apprentice

    vor 1 Monat

    Sydney, Österreich Amazon Vollzeit

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time?Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Cloud Support Associate Apprentice

    vor 1 Monat

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2812244 | Amazon Web Services Australia Pty LtdThe Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time?Learning and earning within an apprenticeship means you can get both –...

  • Cloud Support Associate Apprentice

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time?Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Cloud Support Associate Apprentice

    vor 1 Monat

    Sydney, Österreich Amazon Vollzeit

    DESCRIPTIONThe Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time?Learning and earning within an apprenticeship means you can get both - a qualification and a career.Are you...

  • Cloud Support Associate Apprentice

    vor 1 Monat

    Sydney, Österreich Amazon Vollzeit

    DESCRIPTIONThe Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both - a qualification and a career.Are you...

  • Cloud Support Associate Apprentice

    vor 1 Monat

    Sydney, Österreich Amazon Vollzeit

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Cloud Support Associate

    vor 1 Woche

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally.Amazon has built a reputation for excellence with a mission to create the earth's most customer-centric company, a company that customers from all over the globe will recognize, value, and trust...

  • Cloud Support Associate, Support Engineering

    vor 2 Monaten

    Sydney, Österreich Amazon (AWS) Vollzeit

    This is a Cloud Support Associate, Support Engineering role with one of the leading companies in AU right now 🔥 -- Amazon (AWS) -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Amazon (AWS) 🧐🧐## About the job Description Amazon Web Services (AWS) is the...

  • Cloud Support Associate, Support Engineering

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Job ID: 2682558 | Amazon Web Services Australia Pty Ltd Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally.Amazon has built a reputation for excellence with a mission to create the earth's most customer-centric company, a company that customers...

  • Cloud Support Associate, Support Engineering

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Job ID: 2682558 | Amazon Web Services Australia Pty Ltd Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally.Amazon has built a reputation for excellence with a mission to create the earth's most customer-centric company, a company that customers...

  • Cloud Support Associate, Support Engineering

    vor 1 Monat

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2682558 | Amazon Web Services Australia Pty LtdAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Amazon has built a reputation for excellence with a mission to create the earth's most customer-centric company, a company that customers...

  • Cloud Support Associate, Support Engineering

    vor 3 Wochen

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2682558 | Amazon Web Services Australia Pty LtdAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally.Amazon has built a reputation for excellence with a mission to create the earth's most customer-centric company, a company that customers...

  • Cloud Support Engineer, Support Engineering

    vor 1 Woche

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2793993 | Amazon Web Services New Zealand LimitedRevolutionize the cloud with AWS Support - multiple roles available.Apply now to become a driving force behind the world's most comprehensive and widely-used cloud platform. As an AWS Support professional, you'll be on the front line of cutting-edge cloud technology - empowering global enterprises and...

  • Cloud Support Engineer

    vor 1 Monat

    Sydney, Österreich Amazon Vollzeit

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As...

  • Cloud Support Engineer

    vor 3 Wochen

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2652642 | Amazon Web Services New Zealand LimitedAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and...

  • Cloud Support Engineer, Support Engineering

    vor 2 Wochen

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2793993 | Amazon Web Services New Zealand LimitedRevolutionize the cloud with AWS Support - multiple roles available.Apply now to become a driving force behind the world's most comprehensive and widely-used cloud platform. As an AWS Support professional, you'll be on the front line of cutting-edge cloud technology - empowering global enterprises and...

  • Cloud Support Engineer

    vor 4 Wochen

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2815639 | Amazon Web Services Australia Pty LtdAmazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services...

  • Cloud Support Engineer, Support Engineering

    vor 2 Wochen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Job ID: 2793993 | Amazon Web Services New Zealand Limited Revolutionize the cloud with AWS Support - multiple roles available.Apply now to become a driving force behind the world's most comprehensive and widely-used cloud platform.As an AWS Support professional, you'll be on the front line of cutting-edge cloud technology - empowering global enterprises and...