Desktop Support Engineer
vor 3 Wochen
Pilbara Minerals is a world-class lithium producer, an ASX-listed company and owns 100% of the world's largest, independent hard-rock lithium operation, the Pilgangoora Project, which is located in Western Australia's resource-rich Pilbara region and produces a spodumene and tantalite concentrate.
Pilbara Minerals is a company that is going places.
We are a major player in the rapidly growing lithium supply chain.
We are purpose-driven, dynamic and it's an exciting time to join us
Our growth and diversification strategy will see us continue to grow and transform the industry through innovation and strong leadership.
Our purpose is to make a difference in the world, through the production of lithium raw materials which are the heart of the world's ambition towards net zero.
THE OPPORTUNITY: Reporting to the Service Delivery Lead, the Desktop Support Engineer is responsible for providing effective and efficient telephone and face-to-face technical support to users regarding Desktop issues.
Following agreed procedures, respond to requests for assistance by providing information to enable users to resolve their problems.
This is a Full-time permanent position on a 5/2 roster based at the West Perth office with ad hoc visits to site.
Key responsibilities include but are not limited to: Installing, configuring and maintaining PCs; Setting up new PCs and laptops and user accounts for staff; Establish and administer standard user templates for hardware and software requirements; Identifying and resolving staff IT issues; Establishing and maintaining appropriate system and security controls, security levels and systems access; Developing and maintaining relevant documentation and procedures; Providing support for systems software users; Liaise with service providers and progress improvement to service levels for the company (incl.
use of Service Level Agreements); Maintain accurate log entries of faults with resolution and contact details; Work across the corporate support office and attend the site on a regular basis; Coordinate IT service requirements and recommend new initiatives; Available after hours and at weekends as required to help maintain uptime on infrastructure; Ability to work collaboratively as part of a team and unsupervised to deliver initiatives on time; Prioritize and schedule problems.
Escalate the problem (when required) to the Network Administrator.
ABOUT YOU: Strong technical knowledge with proven ability to resolve technical issues in a Microsoft environment (Windows 10 and Office 365); Knowledge of PC hardware; Understanding of infrastructure (DHCP, DNS, and Exchange) and networking (IP Addressing, routing, network topologies etc.
); Degree Qualified in Information Technology; Microsoft Certified Professional; Possession of a current Class C Driver's License.
WHAT WE OFFER Excellent remuneration package and eligible to participate in the company's short-term incentive plan; Paid Parental Leave; Paid Community Leave; Competitive Remuneration; Career opportunity.
WHAT WE STAND FOR Great people; Think, do, achieve; Safety matters; Quality products; Valuing our partners; Making a difference in the world.
PROMOTING DIVERSITY Pilbara Minerals recognises that talented people come from diverse backgrounds, who can contribute to our successes in different ways.
We are an Equal Opportunity Employer and strongly recommend women and Australian Indigenous people to apply.
OUR RECRUITMENT PROCESS As part of our recruitment process, we require a pre-employment medical, drug and alcohol screen and a National Police Clearance.
Shortlisting for this role will commence immediately.
We respectfully request agencies not to forward unsolicited resumes unless requested.
ACKNOWLEDGEMENT OF COUNTRY Pilbara Minerals respectfully acknowledges the Nyamal and Kariyarra People of the Pilbara, and the Whadjuk Noongar People of the Perth region who are the traditional owners and first people of these lands.
We would like to pay respect to the Elders past, present and emerging for they hold the memories, the traditions, the culture and hopes of the Nyamal, Kariyarra and Whadjuk Noongar Peoples.
If you are interested in learning more about Pilbara Minerals or registering for future opportunities, please visit our website .
#J-18808-Ljbffr
-
It Desktop Support Engineer
vor 2 Wochen
Perth, Österreich Tsa Group VollzeitCompany DescriptionJoin the TSA Family: Elevate Customer Experiences with Us!TSA is proudly Australian-owned and a leader in the Outsourcing Industry.We help some of the country's biggest brands connect with their customers in meaningful ways.With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact with...
-
It Desktop Support Engineer
vor 3 Wochen
Perth, Österreich Tsa Group - Australia VollzeitCompany DescriptionJoin the TSA Family: Elevate Customer Experiences with Us!TSA is proudly Australian-owned and a leader in the Outsourcing Industry.We help some of the country's biggest brands connect with their customers in meaningful ways.With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact with...
-
It Desktop Support Engineer
vor 3 Wochen
Perth, Österreich Tideri Jobbörse VollzeitCompany Description Join the TSA Family: Elevate Customer Experiences with Us!TSA is proudly Australian-owned and a leader in the Outsourcing Industry.We help some of the country's biggest brands connect with their customers in meaningful ways.With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact...
-
It Desktop Support Engineer
vor 2 Monaten
Perth, Österreich Tideri Jobbörse VollzeitCompany Description Join the TSA Family: Elevate Customer Experiences with Us!TSA is proudly Australian-owned and a leader in the Outsourcing Industry.We help some of the country's biggest brands connect with their customers in meaningful ways.With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact...
-
Desktop Support Engineer
vor 1 Monat
Perth, Österreich Pilbara Minerals Ltd VollzeitPilbara Minerals is a world-class lithium producer, an ASX-listed company and owns 100% of the world's largest, independent hard-rock lithium operation, the Pilgangoora Project, which is located in Western Australia's resource-rich Pilbara region and produces a spodumene and tantalite concentrate.Pilbara Minerals is a company that is going places.We are a...
-
Desktop Support Engineer
vor 1 Monat
Perth, Österreich Pilbara Minerals Ltd VollzeitPilbara Minerals is a world-class lithium producer, an ASX-listed company and owns 100% of the world's largest, independent hard-rock lithium operation, the Pilgangoora Project, which is located in Western Australia's resource-rich Pilbara region and produces a spodumene and tantalite concentrate.Pilbara Minerals is a company that is going places.We are a...
-
Desktop Support Analyst
vor 10 Stunden
Perth, Österreich Corrs Chambers Westgarth VollzeitJoin Corrs Chambers Westgarth, Australia's leading independent law firm.An opportunity now exists for a talented Desktop Support Analyst to join our national Technology team, based in our Perth office.The Desktop Support Analyst will help meet the firm's goals and objectives through the efficient delivery of hands-on technical support and assistance.Key...
-
Freelance It And Network Support Engineer
vor 1 Monat
Perth, Österreich Tech Domain VollzeitWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? You will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).Tasks...
-
Freelance It And Network Support Engineer
vor 1 Monat
Perth, Österreich Tech Domain VollzeitWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area.Would you be interested in contractual tasks?You will be paid either on an hourly or daily/half-day basis.Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends). Tasks...
-
Desktop Euc L1
vor 3 Wochen
Perth, Österreich Service Global VollzeitJob ResponsibilitiesProvide IT support to all customers through video call.Receive customer IT queries by multiple methods, but primary is video call (phone, self-service, etc.).Provide the necessary information in the ticket in the event the ticket is passed to another solver group.Triage and troubleshoot tickets submitted.Provide desktop software...
-
Desktop Euc L1
vor 3 Wochen
Perth, Österreich Tideri Jobbörse VollzeitJob Responsibilities Provide IT support to all customers through video call.Receive customer IT queries by multiple methods, but primary is video call (phone, self-service, etc.).Provide the necessary information in the ticket in the event the ticket is passed to another solver group.Triage and troubleshoot tickets submitted.Provide desktop software...
-
System Support Engineer
vor 4 Wochen
Perth, Österreich The Kids Research Institute Australia VollzeitIt is a very exciting time at The Kids Research Institute Australia as we continue to evolve from what began in the 1980's as a vision to create a world-class child health research hub. We have recently changed our name from the Telethon Kids Institute, but we continue to achieve our vision of happy, healthy kids!The Information and Communication Technology...
-
Field Engineer 2
vor 2 Monaten
Perth, Österreich Unisys VollzeitThe Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.Responsibilities and Accountabilities: Provide On-site support to various clients.Provide support for hardware such as laptops, desktops, and...
-
Field Engineer 2
vor 2 Monaten
Perth, Österreich Unisys VollzeitThe Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.Responsibilities and Accountabilities:Provide On-site support to various clients.Provide support for hardware such as laptops, desktops, and...
-
Field Engineer 2
vor 2 Monaten
Perth, Österreich Tideri Jobbörse VollzeitThe Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.Responsibilities and Accountabilities: Provide On-site support to various clients.Provide support for hardware such as laptops, desktops, and...
-
System Support Engineer
vor 4 Wochen
Perth, Österreich The Kids Research Institute Australia VollzeitIt is a very exciting time at The Kids Research Institute Australia as we continue to evolve from what began in the 1980's as a vision to create a world-class child health research hub. We have recently changed our name from the Telethon Kids Institute, but we continue to achieve our vision of happy, healthy kids!The Information and Communication Technology...
-
Field Engineer 2
vor 2 Monaten
Perth, Österreich Https:Www.Energyjobline.ComSitemap.Xml VollzeitWhat success looks like in this role:The Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.Responsibilities and Accountabilities:Provide On-site support to various clients.Provide support for hardware...
-
It Support Officer
vor 1 Monat
Perth, Österreich Oil And Gas Job Search Ltd VollzeitOur client, a mining organisation based in Perth, is looking for the next IT Support Officer to join them on a contract basis.Immediate Start required and this contract will run until end of February 2025.Candidate must hold a current PR visa or be an Australian citizen.The purpose of the IT Support Officer position is to provide frontline technical support...
-
Modern Workplace Engineer
vor 1 Monat
Perth, Österreich Paxus - Technology + Digital Talent VollzeitModern Workplace EngineerLocation: CBDWork Hours: 8.5 hours/day, with 1 WFH day per fortnightOn-Call Rotation: 1 week every 6-7 weeksOur client, a globally acclaimed leader in the mining sector, is seeking an experienced Modern Workplace Engineer with expertise in the broader Microsoft 365 ecosystem, including email systems, Microsoft 365 applications...
-
It Support Officer
vor 1 Monat
Perth, Österreich Oil And Gas Job Search Ltd VollzeitOur client, a mining organisation based in Perth, is looking for the next IT Support Officer to join them on a contract basis.Immediate Start required and this contract will run until end of February 2025.Candidate must hold a current PR visa or be an Australian citizen.The purpose of the IT Support Officer position is to provide frontline technical support...
