Digital Content Specialist | Sydney, Au
vor 3 Wochen
Digital Content Specialist Commonwealth Bank of Australia Sydney, Australia You're passionate about simple, inclusive and accessible contentWe're a Chapter of enthusiastic, collaborative wordsmithsTogether we craft content and strategies to enhance the digital customer experience You're passionate about simple, inclusive and accessible contentWe're a Chapter of enthusiastic, collaborative wordsmithsTogether we craft content and strategies to enhance the digital customer experienceThis is a 12 Month fixed term contractDo work that mattersAs a Digital Content Specialist, you'll use your way with words to help design intuitive, delightful product experiences that help customers accomplish their goals and complete tasks.
You'll create and optimise content across the CommBank app, CommBank.com.au and NetBank.
You'll collaborate with UX Designers, Product Owners, Marketing Managers, Compliance Advisors and other key stakeholders.See yourself in our teamOur Chapter is responsible for driving the creation and execution of our editorial voice and digital content strategy.On any given week you'llEdit and create meaningful content that helps customers complete tasks across our digital platforms.Evaluate research and customer feedback to inform effective content solutions and user journeys.Use style guides, checklists and resources to deliver our brand's tone of voice.Manage stakeholder and compliance feedback while maintaining customer friendly copy.Identify opportunities to improve the user journey and reduce customer effort.Manage and prioritise your projects from initial requirements to approvals.We are interested to hear from people who haveExperience writing high quality, compelling and engaging content for mobile and webInfluential stakeholder management and exceptional communication skills.Ability to uphold the highest editorial integrity with internal stakeholders as the editorial authority for our digital assets.Experience working in an agile workplace with tight deadlines.A solid understanding of user research and analytics.If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.
We're keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users.
We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on .Advertising End Date: 03/11/2024 More Jobs From Commonwealth Bank of Australia Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.
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