Group Fixed Operations Manager
Vor 4 Tagen
Add expected salary to your profile for insights
At Eagers Automotive, we are working towards our vision of being Australia's most admired Automotive Group.
With a legacy spanning over a century and a workforce of over 8,000 employees across Australia and NZ, there are endless options for progressing your career.
We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things. About the role: Eagers Automotive is currently seeking a highly motivated Group Fixed Operations Manager to support our dealerships at Eagers Automotive WA.
The primary purpose of this position is to work effectively with the dealer principals, Parts, and Service teams to achieve agreed objectives aimed at increasing dealership productivity and efficiency in the fixed operations departments.
As a member of the WA Leadership Team, it is integral that this position plays an active role in supporting the achievement of the strategies of the Leadership Team and ensures these strategies are actioned through the business.
The successful applicant will work actively with each dealership to improve fixed operations business performance through driving targeted operational initiatives, training, and support.
Duties will include: Work closely with dealer principals and service managers to improve business performance, productivity, and efficiency within the fixed operations of a dealership.Drive and champion a safety-first culture across the business.Ensure appropriate operational reporting and internal controls are in place across all dealerships and monitor key operating criteria to facilitate the early indication of potential concerns in order to formulate timely and proactive solutions.Analyse, assess, and report on operational Key Performance Indicators for all dealerships.Review financial performance and provide guidance on corrective actions to improve operational performance where required.Analyse dealership results including dealer principal reviews and state dealership comparisons.Deliver service-related training programs where required.Identify potential supervisors and managers and actively develop succession plans.Provide on-the-job coaching to managers and supervisors.Promote a culture of diversity and inclusion.Work with dealerships to ensure achievement in a range of areas.About you: Ideally, you will possess:
A qualification as an automotive mechanic is preferred, or equivalent knowledge gained through relevant experience.Strong knowledge of ERA and associated business information systems.Strong financial acumen including analyzing financial data, budgeting, and forecasting.A strong understanding of the automotive industry relating to service and parts department operations.Thorough knowledge of vehicle servicing techniques, including light vehicle and heavy diesel across multiple brands.5 years prior experience in the same or similar capacity.Supporter and champion of a safety-first culture and knowledge of specific WHS requirements for service and parts departments.Highly developed commercial and influencing acumen.Highly developed leadership and communication ability.Values focused with a strong level of integrity and ethical decision-making.If you have a positive, 'can do' attitude, passion for providing great customer service, and a willingness to learn and work in a team environment, we would like to hear from you
If you are looking to take the next step in your career within the Automotive Industry - Apply Now On-site free parking.Be a part of a multi-national company, where you have access to a network of opportunities across locations and brands.A Learning & Development program called Learning Together where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where over 150 training courses are on offerA top-of-the-line Employee Assistance Program with leading provider, TELUSHealth, where employees have access to services in all areas of life (mental health, health and nutrition, financial advice, family and relationships, and stress management).Extensive employee benefits that include discounts on Crown Accommodation, Private Insurance (BUPA and Medibank), and extensive reductions on Vehicle purchasing, parts, and maintenance.We are an equal opportunity employer and would love to hear from you if the above details resonate with you
Eagers Automotive - Moving Together
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