Case Manager
vor 21 Stunden
Job Requisition ID: 331883
Primary DetailsTime Type: Full time
Worker Type: Employee
Permanent, full-time role Hybrid working Location: Parramatta The Opportunity At QBE, we are always looking for empathetic and eager to learn Insurance Claims Professionals for our claims team to support people to get their lives back on track after an injury and make a positive impact when they need it the most.
We have an exciting opportunity for a Case Manager to join our Major Injuries CTP team. Your New Role Manage a portfolio of major injury claims that arise from motor vehicle accidents resulting in loss of life or major injuries.
Comply with highly regulated schemes, completing various tasks in a timely manner to assist our vulnerable customers.
Frequently liaise with relevant parties, requesting information to support treatment/medical requests and claims decisions.
Continue to learn and grow your knowledge through a variety of situations and challenges.
Build and maintain strong relationships with customers by guiding and supporting them through their recovery.
Work in a fast-paced and dynamic work environment.
Manage end-to-end claims with the help of your leaders.
About You Must have insurance claims or allied health experience.
Be customer-focused and genuinely care about people.
Be resilient and not easily overwhelmed.
Have the confidence to make decisions and be empowered.
Be able to actively listen and guide people through the claims process in an empathetic manner.
Strong computer skills and the ability to pick up new systems quickly.
About QBE We can never really predict what's around the corner, but at QBE, we're asking the right questions to enable a more resilient future.
We're an international insurer building momentum towards our vision of becoming the most consistent and innovative risk partner.
With more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace.
Benefits We offer a range of benefits to help provide holistic support for your work life:
'Hybrid Working' – a mix of working from home and in the office.
Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching and confidential counselling.
18 weeks' gender-equal flexible leave for all new parents.
The ability to maximise retirement savings through voluntary super contributions.
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums.
Discounts on insurance products and services.
Rewards & Recognition We value our employee experience and are proud to have received various awards:
2021 LinkedIn Top Employer.
2020 Best Workplace Diversity & Inclusion Award.
Gold Employer status for 4 years in a row (2019 - 2022) for LGBTQI+ workplace inclusion.
Apply Now Click APPLY to submit your application.
Successful applicants will need to complete work rights, police and credit checks as a condition of employment.
QBE recognizes the value of diverse perspectives and experiences.
We are committed to an inclusive workplace where everyone feels valued and respected.
Skills: Analytical Thinking, Case Management, Claims Settlement, Communication, Critical Thinking, Customer Service, Data Privacy, Disability Claims, Negotiation, Risk Assessments, Stakeholder Management.
How to Apply: To submit your application, click "Apply" and follow the step-by-step process.
Equal Employment Opportunity: QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction.
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