Watchmaking Service Manager | Luxury Retail

vor 2 Wochen


Sydney, Österreich Retailworld Resourcing Pty Ltd. Vollzeit

Watchmaking Service Manager | Luxury Retail | SydneyLead a skilled team ensuring exceptional watch repairs, quality control, & seamless operations for a globally recognised luxury timepiece brand.
Your New Employer:Join a prestigious and globally recognised luxury brand known for its excellence in craftsmanship and innovation.
They have a rich heritage; dedicated to producing high quality, beautifully designed timepieces.
You will be part of a dynamic and collaborative environment where creativity and innovation are highly valued and professional growth is encouraged.Your New Role:In this role, based at Head Office you will be responsible for managing a skilled team of Watchmakers, Technicians and Controllers ensuring the seamless operation of the service and repair process.
You will be a key figure in upholding the brand's commitment to quality, precision and customer satisfaction, driving performance and fostering an environment of continuous improvement.
This role offers an exceptional opportunity to take ownership of a high-performing team and contribute to the continued success and reputation of a prestigious brand.The Day to Day:Lead and mentor a team of Watchmakers, Technicians and Quality Controllers; ensuring optimal performance and career development.Allocate and prioritise workloads to ensure timely repair turnarounds while maintaining high-quality standards.Oversee the quality control process, conduct final checks on completed work and support the team with technical challenges.Act as the main point of contact for internal teams and external clients; addressing technical inquiries and providing solutions.Manage day-to-day workshop operations including: inventory management, scheduling and procurement.Organise training programs and performance reviews to enhance skills, improve productivity and foster a culture of excellence.Prepare reports on repair timelines, productivity and quality ensuring compliance with relevant policies and health and safety regulations.Experience Checklist:Proven experience in managing a workshop or service center within the luxury industry is essential (Timepiece experience is a big plus).Strong understanding of mechanical and quartz watches with a passion for horology; formal watchmaking qualification is highly desirable.Demonstrated ability to lead, inspire and develop teams while achieving operational goals.Excellent communication skills, with the ability to liaise effectively with internal and external stakeholders.Exceptional organisational and time management skills, able to manage multiple tasks and prioritise effectively.Proficient in workshop management systems, inventory control, reporting software and Microsoft Office (particularly Excel).What's Next?If you're passionate about watchmaking, leadership and delivering exceptional service this is the perfect opportunity.
Apply now
- Alternatively reach out to Caitlin on for a confidential chat or email your resume to .#J-18808-Ljbffr



  • Sydney, Österreich Retailworld Resourcing Pty Ltd. Vollzeit

    Luxury Full Time Sales Consultant - Sydney CBD | Sydney Full-time Luxury Watch Sales Consultant role. $60K+super. Provide exceptional service, drive sales, and build client relationships.About the Brand:Working with this brand means engaging with a company steeped in a rich heritage of precision and innovation. Founded in 1881, it is renowned for its...


  • Sydney, Österreich Retailworld Resourcing Vollzeit

    Luxury Full Time Sales Consultant - Sydney CBD | Sydney Full-time Luxury Watch Sales Consultant role. $60K+super. Provide exceptional service, drive sales, and build client relationships.About the Brand: Working with this brand means engaging with a company steeped in a rich heritage of precision and innovation. Founded in 1881, it is renowned for its...


  • Sydney, Österreich Retailworld Resourcing Vollzeit

    Luxury Full Time Sales Consultant - Sydney CBD | Sydney Full-time Luxury Watch Sales Consultant role.$60K+super.Provide exceptional service, drive sales, and build client relationships.About the Brand: Working with this brand means engaging with a company steeped in a rich heritage of precision and innovation.Founded in 1881, it is renowned for its...


  • Sydney, Österreich Challenger Security Vollzeit

    Join Our Team at Challenger Security: Where Safety Meets Luxury About Us: At Challenger Security, we're more than just a security company – we're a team of dedicated individuals committed to safeguarding our clients across Australia.As an ISO accredited industry leader, we specialise in providing top-tier security services for high-end luxury retail,...

  • Senior Sales Associate

    vor 3 Monaten


    Sydney, Österreich Richemont Vollzeit

    Sydney, NSW, AU Fixed Term Roger Dubuis has been at the forefront of contemporary Haute Horlogerie since 1995.Its audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms combined with powerful and daring designs. Boldness and extravagance are the brand's signatures, and...


  • Sydney, Österreich Retailworld Resourcing Pty Ltd. Vollzeit

    Luxury Assistant Store Manager - Westfield Sydney | SydneyBe a part of a renowned International luxury retailer as a Flagship Assistant Manager.Based in Westfield Sydney.Team of under 10!Growth Opportunities.About The Company:Our client is an International luxury ready-to-wear brand that effortlessly blends sophistication with contemporary style.Known for...

  • Assistant Manager

    vor 3 Wochen


    Sydney, Österreich Frontline Recruitment Group Vollzeit

    Assistant Manager - Luxury Store, Sydney CBD About the Business Our client is a prestigious luxury brand known for its iconic collections and exceptional craftsmanship.With a strong heritage in delivering high-end fashion, accessories, and lifestyle products, they are synonymous with elegance and sophistication.The brand's Sydney CBD store is a flagship...

  • Retail Assistant

    vor 4 Wochen


    Sydney, Österreich SMAART Recruitment Vollzeit

    Are you a kind, friendly, and positive individual with a can-do attitude?Do you have great resilience and an open mindset?Do you have polished presentation and excellent interpersonal and communication skills?If so, we'd love for you to join our high-performing, supportive team at our luxury retail store!No Retail Experience?No Problem!We don't require...

  • Client Advisor

    vor 3 Wochen


    Sydney, Österreich The Drake Group Vollzeit

    Retail Assistants (Retail & Consumer Products)Join a World-Class Timepiece Company - Sales Associate Opportunities!Are you passionate about luxury timepieces and delivering exceptional customer experiences? Our client, a globally renowned specialist in luxury watches, is seeking enthusiastic Sales Associates to join their dynamic team in Melbourne, Sydney,...

  • Client Advisor

    vor 3 Wochen


    Sydney, Österreich The Drake Group Vollzeit

    Retail Assistants (Retail & Consumer Products) Join a World-Class Timepiece Company - Sales Associate Opportunities! Are you passionate about luxury timepieces and delivering exceptional customer experiences?Our client, a globally renowned specialist in luxury watches, is seeking enthusiastic Sales Associates to join their dynamic team in Melbourne, Sydney,...


  • Sydney, Österreich Retailworld Resourcing Pty Ltd. Vollzeit

    Luxury RTW Store Manager (12 Month Fixed Contract) - Bondi Junction | SydneyDo you want to excel your career within the luxury industry?Join an International Italian heritage brand as a Store Manager in Bondi Junction!About The Company:Our client is an International luxury ready-to-wear brand that effortlessly blends sophistication with contemporary...

  • Engineering Manager

    vor 2 Wochen


    Sydney, Österreich Luxury Escapes Vollzeit

    This is a Engineering Manager role with one of the leading companies in AU right now 🔥 -- Luxury Escapes -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Luxury Escapes 🧐🧐**Working at Luxury Escapes ** Our mission is to delight our customers with incredible...

  • Luxury Client Associate

    vor 18 Stunden


    Sydney, Österreich Retailworld Resourcing Pty Ltd. Vollzeit

    Luxury Client Associate - Homebush, DFO | Sydney An exciting opportunity awaits for an experienced premium or luxury salesperson to join our team as a Client Advisor!About The Brand:From humble beginnings starting in 1910, this exquisite retailer has maintained an inspiring reputation for luxury menswear.Specialising in Bespoke tailoring and suiting, no...

  • Engineering Manager

    vor 2 Monaten


    Sydney, Österreich Luxury Escapes Vollzeit

    Be part of the team transforming global travel experiences!Luxury Escapes is one of the world's fastest-growing travel websites, with over 8 million members.We are growing rapidly & seeking an Engineering Manager to lead our Tours team. Working at Luxury Escapes Our mission is to delight our customers with incredible deals for the world's best holidays.We...


  • Sydney, Österreich Retailworld Resourcing Vollzeit

    Luxury Watch Casual Sales Consultant - Sydney CBD | Sydney Continued growth with this luxury watch Maison. Looking for a Casual Sales Associate, $33 per hour + Commissions. Apply now! Luxury Watch Casual Sales Consultant - Sydney CBD | Sydney Continued growth with this luxury watch Maison. Looking for a Casual Sales Associate, $33 per hour + Commissions....


  • Sydney, Österreich Retailworld Resourcing Pty Ltd. Vollzeit

    Luxury Mens RTW Client Associate - Homebush, DFO | SydneyAn exciting opportunity awaits for an experienced salesperson to join a luxury retailer in Homebush, DFO. Specialising in MTM and Mens RTW. Apply now!About The Brand:From humble beginnings starting in 1910, this exquisite retailer has maintained an inspiring reputation for luxury menswear. Specialising...


  • Sydney, Österreich Retailworld Resourcing Vollzeit

    Luxury Mens RTW Client Associate - Homebush, DFO | Sydney An exciting opportunity awaits for an experienced salesperson to join a luxury retailer in Homebush, DFO.Specialising in MTM and Mens RTW.Apply now!About The Brand: From humble beginnings starting in 1910, this exquisite retailer has maintained an inspiring reputation for luxury menswear.Specialising...

  • Engineering Manager

    vor 2 Monaten


    Sydney, Österreich Luxury Escapes Vollzeit

    Be part of the team transforming global travel experiences!Luxury Escapes is one of the world's fastest-growing travel websites, with over 6 million members.We are growing rapidly & seeking an Engineering Manager to join our Conversion Rate Optimisation (CRO) team. Working at Luxury Escapes Our mission is to delight our customers with incredible deals for...


  • Sydney, Österreich Retailworld Resourcing Vollzeit

    Luxury Mens RTW Client Associate - Homebush, DFO | SydneyAn exciting opportunity awaits for an experienced salesperson to join a luxury retailer in Homebush, DFO. Specialising in MTM and Mens RTW. Apply now!About The Brand:From humble beginnings starting in 1910, this exquisite retailer has maintained an inspiring reputation for luxury menswear. Specialising...

  • Engineering Manager

    vor 3 Wochen


    Sydney, Österreich Luxury Escapes Vollzeit

    Be part of the team transforming global travel experiences! Luxury Escapes is one of the world's fastest-growing travel websites, with over 8 million members, recently winning the National Travel Industry Award for Most Outstanding Online Travel Agency!We are growing rapidly & seeking an Engineering Manager to join our team.Working at Luxury EscapesOur...