Buscojobs | Quality Analyst

vor 21 Stunden


Central Coast, Österreich Tideri Jobbörse Vollzeit

Quality Analyst
Job Description
If you live in Australia or New Zealand, you've likely heard of AMP.
But at a time when society is changing, we are too.
We're now a nimbler business with new leadership and thinking.

For us, these are exciting times.
There's a real potential for big thinkers to help us redefine what financial services could be.
And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours
We help people with their banking, super, retirement and finances.
Through upturns, downturns, recessions, and major life transitions.
Every day, we help people see and make more of their financial potential, so that they can create their tomorrow.
And we've been doing it for over 170 years.

If we do our job well, we genuinely add to the prosperity of our country and its people.

How you'll make an impact
This role within the Business Risk & Financial Crime team is responsible for ensuring that banking processes, services, and customer interactions meet established quality standards.
It plays a crucial role in identifying and addressing any issues or discrepancies through quality checking to ensure compliance, accuracy, and efficiency.
By monitoring, analysing, and evaluating various aspects of the bank's activities, the focus of this role is to help improve the overall quality of banking services, mitigate risks, and maintain regulatory compliance.
The role contributes to enhancing customer satisfaction, minimizing errors, and promoting a culture of continuous improvement within the Bank.

You'll make an impact by:
Preparation of weekly and monthly reports on team and agent/team member trends Facilitating training/calibration sessions with respective teams Perform quality checks on Lending processes: to ensure accuracy, compliance, and adherence to policies and procedures that deficiencies identified are remediated and closed out in a timely manner.
all evidence provided is cleared daily.
Conduct root cause analysis and provide insights.
Support Australia team with trend analysis Support respective loan servicing and collection teams specifically new starters and those identified as not meeting quality standards by providing training and coaching on quality standards.
Perform quality assurance over agreed interactions as well as administration processes to assess the quality of service provided and areas of opportunity.
In consultation with the relevant team managers and subject matter experts, review quality checking procedures and Quality Checklists so they remain fit for purpose (Australia only) Collaborate with cross-functional teams including risk, operations, contact centre to identify areas of improvement, including assisting team leader in closing out QA related incidents.
Participate in Team calibration to ensure quality of Quality team is not compromised.
Represent QA team as required for ongoing projects.
Develop effective working relationships with all key relationships across AMP bank and AMPA.
What you will bring to the team
Previous experience in quality assurance or a similar role within the banking industry is essential Advanced Excel skills mandatory Intermediate PowerPoint skills Prior training experience Knowledge of lending, banking operations, products, and regulatory requirements.
Excellent analytical skills with the ability to identify patterns, trends, and areas for improvement.
High attention to detail and strong problem-solving abilities.
Excellent communication skills, both verbal and written, with the ability to interact with diverse stakeholders.
You'll thrive here if...
If you can adapt from BAU to the ambiguous with ease, you'll do well here.
Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you'll be expected to jump in and deliver across a variety of areas.
Meaning, you'll be closer to the action and executive decisions that influence where we go next.

If you're someone that can hold their own, you'll find AMP quite liberating.

Why we think you'll love working at AMP
Doing what we've always done is not an option, so your clever ideas will get airtime here.
You'll be encouraged to speak up and try new things.
If they don't work, we move on - better for it.

We know there's no one way of doing things.
So, you won't have to sacrifice who you are or how you work to fit in here.
We're inclusive and flexible in many of the ways you'd expect.
And in some of the ways you wouldn't.
As long as your health and wellbeing come first - at home and at work.

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people.
Wherever you go, you'll find moments to connect, feel valued and do meaningful work.

Whether it's through our first-class leaders who are invested in you and your success.
Through year-round opportunities to volunteer, fundraise and give back to the community.
Or in the everyday challenges you face as we work together to strengthen this great organisation.
Challenges that will stretch you, amplify your potential and compound the impact you have.

We believe in the power of inclusion and diversity
We're dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP.
It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance.
This not only makes our workplace more engaged, but also leads to better connections with our customers.

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.

Ready to create your tomorrow?

If you're someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future.
And, through a series of career-defining moments, create your own tomorrow.

Don't procrastinate
We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.

Note: Due to the upcoming Christmas and New Year period, we will be looking at reviewing applications in the New Year.

Job ID 300002515713459
J-18808-Ljbffr
#J-18808-Ljbffr


  • Quality Analyst

    vor 21 Stunden


    Central Coast, Österreich Buscojobs Vollzeit

    Quality Analyst Job Description If you live in Australia or New Zealand, you've likely heard of AMP.But at a time when society is changing, we are too.We're now a nimbler business with new leadership and thinking.For us, these are exciting times.There's a real potential for big thinkers to help us redefine what financial services could be.And turn our legacy...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    We're looking for a talented QA Analyst that loves a challenge, takes pride in their work and is passionate about what they do.Overview Switch is a platinum Sitecore Enterprise Solution Provider partner based in Sydney, NSW.We specialise in digital transformation and modernisation, helping businesses connect with their customers through intelligent design,...

  • Quality Analyst

    vor 6 Stunden


    Central Coast, Österreich Buscojobs Vollzeit

    Quality AnalystJob DescriptionIf you live in Australia or New Zealand, you've likely heard of AMP.But at a time when society is changing, we are too.We're now a nimbler business with new leadership and thinking.For us, these are exciting times.There's a real potential for big thinkers to help us redefine what financial services could be.And turn our legacy...

  • Reporting Analyst

    vor 19 Stunden


    Central Coast, Österreich Buscojobs Vollzeit

    Senior Business Analyst - Payments & ControlsPosted todayLocation: New South WalesTalenza have been engaged by a global bank to source a Senior Business Analyst for a payments program.Skills & Experience:10+ years Business AnalysisSenior Business Analyst (Permanent - Full Time)Posted todayLocation: SydneySalary: Competitive and based on experienceKeywords:...


  • Central Coast, Österreich Buscojobs Vollzeit

    About the RoleAre you an analytical thinker with a passion for business planning and capital forecasting?Join Bis Industries as a Planning Analyst and play a pivotal role in developing and maintaining essential planning tools that drive our long-term success.Reporting to the Planning Manager, you'll help shape strategic decisions from your choice of...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Senior Business Analyst - Payments & Controls Posted today Location: New South Wales Talenza have been engaged by a global bank to source a Senior Business Analyst for a payments program.Skills & Experience: 10+ years Business Analysis Senior Business Analyst (Permanent - Full Time) Posted today Location: Sydney Salary: Competitive and based on experience...


  • Central Coast, Österreich Buscojobs Vollzeit

    An exciting opportunity exists to join one of Australia's high growth private businesses.COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal.Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products.Why?So we can deliver on our...


  • Central Coast, Österreich Buscojobs Vollzeit

    How to Become a Technical Analyst in Australia: Careers in ITDefinition of a Technical AnalystThe role of a Technical Analyst is both dynamic and rewarding, offering professionals the opportunity to bridge the gap between technology and business needs.These analysts play a crucial role in understanding and interpreting complex technical information, ensuring...


  • Central Coast, Österreich Buscojobs Vollzeit

    Role : System AnalystClient : Federal GovernmentContract : 12 MonthsExtension : 12 Months(2)Clearance : Able to obtain baselineLocation : ACT, QLD OR SASystems Analysts design, create, evaluate and document ICT solutions in new and existing ICT systems.They may propose modifications to the existing systems and processes, or design new systems to meet user...

  • Quality Analyst

    vor 3 Monaten


    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Time left to apply: End Date: November 8, 2024 (20 days left to apply) Job Requisition ID: R042834 At Bunnings, you'll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople, and the housing...


  • Central Coast, Österreich Buscojobs Vollzeit

    About Our ClientOur client is a well-established and successful retail organisation with over 400 stores across the globe.They are known for their high-quality products and commitment to customer satisfaction.With a large and diverse team, they strive to maintain a culture of excellence and continuous improvement.Job DescriptionThe Senior Accountant / Fixed...


  • Central Coast, Österreich Buscojobs Vollzeit

    About Our Client Our client is a well-established and successful retail organisation with over 400 stores across the globe.They are known for their high-quality products and commitment to customer satisfaction.With a large and diverse team, they strive to maintain a culture of excellence and continuous improvement.Job Description The Senior Accountant /...

  • Buscojobs | Test Analyst

    vor 21 Stunden


    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Role : Test Analyst Daily Rate : $750 - $850 incl.Super Contract Length : Initial 3-months, with further 9 month extension.Location : Sydney / WFH As Test Analyst, you will be at the forefront of validating system integrity, ensuring data consistency, and supporting seamless implementation.Your expertise in test planning, execution, and defect management...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Role : System Analyst Client : Federal Government Contract : 12 Months Extension : 12 Months(2) Clearance : Able to obtain baseline Location : ACT, QLD OR SA Systems Analysts design, create, evaluate and document ICT solutions in new and existing ICT systems.They may propose modifications to the existing systems and processes, or design new systems to meet...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    At Objective, we create software that makes a difference.With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government.Our role: The Senior Test Analyst is responsible for: Identifying and defining the required...


  • Central Coast, Österreich Buscojobs Vollzeit

    Job Schedule : Temps CompletJob Type : CDIJob Category : Sales & MarketingBrands : ACCORLocation : Novotel Sydney on Darling Harbour, Pyrmont, AustraliaReference : REF39650IPosition : Revenue AnalystRegion : MEA SPACCompany Description : Accor Hotels is the world's largest and fastest-growing hotel group with a network of more than 4000 properties in over 90...

  • Quality Control Analyst

    vor 3 Monaten


    Central Coast, Österreich Arnapharma Vollzeit

    The role, reporting to the QC Manager, will primarily involve performing analyses to ensure chemical composition and properties of materials and product meet specification and quality requirements.Testing will include:QC testing of raw materials, in-process materials and finished products.Stability testing of commercial and experimental...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    How to Become a Technical Analyst in Australia: Careers in IT Definition of a Technical Analyst The role of a Technical Analyst is both dynamic and rewarding, offering professionals the opportunity to bridge the gap between technology and business needs.These analysts play a crucial role in understanding and interpreting complex technical information,...

  • Quality Control Analyst

    vor 3 Monaten


    Central Coast, Österreich Tideri Jobbörse Vollzeit

    The role, reporting to the QC Manager, will primarily involve performing analyses to ensure chemical composition and properties of materials and product meet specification and quality requirements.Testing will include: QC testing of raw materials, in-process materials and finished products.Stability testing of commercial and experimental...


  • Gold Coast, Österreich Westpac Vollzeit

    Quality Assurance Analyst Job Description Quality Assurance Analyst | 55409 Permanent and Max Term opportunities Gold Coast Location Part of multi-billion-dollar UNITE program How will I help?This Automation Engineer role involves working for one of the largest banks in Australia and exists to ensure the quality and reliability of software applications...