Customer Support Chat Bot Development

Your New RoleThe new Bots and AI Product Owner is responsible for the end-to-end development, enhancement and maintenance of our customer and frontline-facing bot and AI capability.This includes developing the roadmap (in collaboration with key stakeholders), gathering and prioritising requirements/features, interacting with business teams, customers and...

Company Description Join the team redefining how the world experiences design. Our flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place.Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to thrive. ...

What you'd be doing in this role As Canva scales, change continues to be part of our DNA.But we like to think that's all part of the fun.This will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. About the Team Canva's Customer Happiness Team is the face of a platform used by millions of people...

Senior Manager, Digital & Assisted SupportAt AustralianSuper, we truly care about our colleagues.We know work and life are intertwined.That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible.We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver...

Senior Manager, Digital & Assisted Support At AustralianSuper, we truly care about our colleagues.We know work and life are intertwined.That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible.We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver...

Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement. Do Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs. Shortlist accounts depending on the size...

Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement. Responsibilities Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs. Shortlist accounts...

Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement. Responsibilities Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs. Shortlist accounts...

Customer Support Specialist - 12 Months Fixed Term ContractTeam:Customer OperationsLocation:MelbourneWork Model:HybridAbout The RoleAs a Customer Support Specialist, you'll provide excellent first-line support via live chat, email, and phone. Aim to resolve inquiries on initial contact using your skills and positive attitude. Escalate unresolved issues to...

EARN $80,000 pa + Super Negotiable Based on ExperienceJoin an Industry-Leading, Innovative Company in AquacultureEnjoy Travel Opportunities Ongoing Growth and DevelopmentAbout The Company Our client is the world's largest supplier of solutions and services to the global aquaculture industry.With over 40 years of experience, they are driven by a passion for...

This is a Customer Support Specialist role with one of the leading companies in AU right now 🔥 -- Mercury -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Mercury 🧐🧐Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019,...

Join the Customer Experience teamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.The role involves the implementation of this strategy, stakeholder engagement leveraging customer feedback including...

About Kasada Join us in stopping bad bots, for good! Kasada protects millions of online users every day. Founded to stop automated bot attacks, we believe the internet should be a safe place for everyone. Bad bots are highly destructive. They take over accounts, steal content, overload systems and infrastructure, and cause billions of dollars in damages...

About Us: At Loop Support, we specialize in connecting businesses with exceptional customer support specialists.We believe in smart, kind-hearted professionals who love to learn and grow.If you have a passion for helping others and a strong technical background, we want to hear from you!Responsibilities: In this role, you'll be responsible for ensuring...

Mercury is building a complete finance stack for startups.Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world.Our Support team is expanding to match this growth and we are setting up teams in EMEA and APAC to provide 24 hour cover for our clients.As part of this, we're looking...

Mercury is building a complete finance stack for startups.Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. Our Support team is expanding to match this growth and we are setting up teams in EMEA and APAC to provide 24 hour cover for our clients.As part of this, we're...

This is a Coordinator Customer Experience role with one of the leading companies in AU right now 🔥 -- Hume City Council -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Hume City Council 🧐🧐## **Job Description** - **Temporary, Full time** - **$123,766.93 per...

Mercury is building a complete finance stack for startups.Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world.Our Support team is expanding to match this growth and we are setting up teams in EMEA and APAC to provide 24 hour cover for our clients.As part of this, we're looking...

This is a Customer Support Specialist role with one of the leading companies in AU right now 🔥 -- PEXA -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at PEXA 🧐🧐**About The Role** As a Customer Support Specialist, you'll provide excellent first-line support via...

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners.We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued.Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply...