Pega Workflow

PEGA Workflow & Business Process Improvement Lead Job Title : PEGA Workflow & Business Process Improvement Lead Location : Melbourne, CBD Employment Type : 12-Month Fixed Term Contract with the view to extend or transition to a permanent role Large Financial Organisation - Flexible work culture, lot of opportunities to grow
Salary range : $170,000 to $190,000 inclusive of super + 15%bonus We are seeking an experienced PEGA Workflow Improvement Lead to drive workflow solutions across Private Wealth Client Services.
This role enhances customer journeys and operational efficiency through process re-engineering, operating model design, and automation initiatives.
The ideal candidate will have a financial services background, preferably in investment banking or wealth management, and can effectively engage stakeholders to deliver measurable business improvements.
Key Responsibilities : Lead PEGA workflow design and implementation, aligning with business goals.
Engage senior stakeholders to support target customer journeys.
Improve end-to-end processes, focusing on workflow redesign and operating model enhancements.
Define business requirements for workflow and automation initiatives.
Balance customer, operational, and regulatory factors in process improvement.
Support team development through coaching and mentorship.
Skills and Experience : Proven PEGA workflow design and operating model experience.
6+ years in financial services, focusing on business improvement.
Lean Six Sigma Black Belt or equivalent preferred.
Strong experience in process design, customer journey mapping, and leading technology improvements.
Excellent communication and stakeholder management skills.
Why Apply?
Lead high-impact projects in a collaborative, innovative environment.
Help shape Private Wealth Client Services with workflow solutions that drive operational excellence.
How to Apply : Apply using the link or call Nick on 0480 081 *** or Nitin on 0433 212 ***.
Applications close based on volume.
Keywords : #PEGA #Workflow Design #Process Reengineering #Lean Six Sigma #Transformation Leader #Stakeholder Engagement #Operational Excellence #Innovation #businessprocessimprovementlead #processremodelling #processredesign #SCR-nitin-verma Be careful - Don't provide your bank or credit card details when applying for jobs.
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