At | Senior Service Advisor
vor 1 Monat
We are seeking a Senior Service Advisor / 2IC to join our settled team of Service Advisors.
If you are an experienced Service Advisor who accepts nothing less than the best customer service, then hit the apply now button today
Amazing support, mentoring, and guidance will be provided by Management.
Reporting directly to the Fixed Operations Manager, you will be responsible for:
Working within Toyota policies, guidelines, and standards.
Setting the tone by providing outstanding customer care and being the vital link between our customers and the workshop.
Leading and motivating the team by showing that our customers come first, building a genuine rapport, and identifying what our customers want and need.
Monitoring and managing work in progress.
Conducting weekly reports on the department performance, identifying Service Advisors challenges, and working with the Fixed Operations Manager to implement and monitor our Dealership Processes.
About You:
Previous experience as a dealership Service Advisor.
Exceptional communication and time management skills.
Eagerness to learn and upskill.
We are offering a competitive salary package plus car allowance or company car with above-market incentives.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a service adviser?
Do you have a current Australian driver's licence?
Do you have customer service experience?
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