Chief Customer

vor 19 Stunden


Melbourne, Österreich Circuit Recruitment Group Vollzeit

Product Management & Development (Information & Communication Technology)Full timeAdd expected salary to your profile for insightsChief Customer and Product Officer Location: MelbourneA Unique OpportunityWe're seeking an experienced Chief Customer and Product Officer to join a leading healthcare technology company. This role offers a unique opportunity to shape the future of healthcare, drive innovation, and make a lasting impact.Key Responsibilities:Product Strategy: Oversee the entire product lifecycle, from conception to launch, aligning with customer needs, market trends, and business objectives.Customer Experience: Drive improvements in customer experience and user interface, prioritising usability and accessibility.Sales and Marketing Collaboration: Work closely with sales and marketing teams to boost revenue growth and brand awareness.Team Leadership: Lead and inspire a talented team of Product Owners, Business Analysts, and support staff.Executive Engagement: Present strategic insights and recommendations to senior leadership.Key Focus Areas:Product Development: Drive product development and ensure scalability, particularly in the healthcare sector, moving away from bespoke solutions.Customer Experience (CX/UX): Lead the enhancement of CX/UX and front-end usability with a strong commercial focus.Customer Engagement: Gain valuable feedback from customers to inform product development and strategy.Product Scalability: Identify opportunities to scale product offerings and develop customisable solutions to meet diverse customer needs.Ideal Candidate:Healthcare Expertise: Experience in the healthcare industry, particularly in product ownership and development.Strong Commercial Acumen: A solid understanding of product management, sales, marketing, and business case development.Customer Focus: Proven ability to engage with customers, understand their needs, and communicate complex technical concepts clearly.Strategic Thinking: The ability to develop and execute long-term product strategies.Leadership Skills: Strong leadership skills to inspire and motivate teams.If you're a passionate leader who is committed to product strategy, enhancing customer experience, and driving business growth, please apply to the link below.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Researching careers? Find all the information and tips you need on career advice.
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