Guest Relations Manager
vor 3 Wochen
Company DescriptionSofitel Istanbul is seeking a dynamic and experienced Guest Relations Manager to lead our guest focus efforts.
The ideal candidate will possess exceptional customer service skills, a keen eye for detail, and the ability to manage and motivate a team in a fast-paced environment.Job DescriptionThe Guest Relations Manager will be responsible for ensuring the highest level of guest satisfaction by managing guest interactions, addressing concerns, and enhancing the overall guest experience.
This role requires a proactive approach to guest service, strong leadership skills, and the ability to work in a fast-paced, high-pressure environment.QualificationsExceptional communication and interpersonal skills.Strong problem-solving abilities and conflict resolution skills.Ability to lead and motivate a team.Fluency in English and Turkish; additional languages are a plus.Proficiency in hotel management software (e.g., Opera, PMS).Additional InformationGuest Experience Management: Oversee the guest experience from arrival to departure, ensuring all guests receive a warm and personalized welcome.Issue Resolution: Handle guest complaints and concerns promptly and effectively, ensuring guest satisfaction and loyalty.VIP Relations: Coordinate special services and amenities for VIP guests, ensuring their needs and preferences are met to the highest standard.Team Leadership: Train, mentor, and supervise the guest relations team, fostering a positive and professional work environment.Collaboration: Work closely with other departments to ensure seamless service delivery and address any issues that may impact the guest experience.Feedback Management: Collect and analyze guest feedback, implement improvements, and report on guest satisfaction metrics.Event Coordination: Assist with the planning and execution of hotel events, ensuring a memorable experience for attendees.Brand Standards: Ensure compliance with Sofitel brand standards and operational procedures.#J-18808-Ljbffr
-
Guest Relation Supervisor
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitCompany Description Sofitel Al Hamra Beach Resort Job Description To be an ambassador of the hotel, in and outside the workplace.To oversee the Guest Relations operations and ensure that the hotel standards and procedures are fully known and followed.To provide personalized service to all guests, fully aware of and following the hotel standards and...
-
Guest Relation Supervisor
vor 4 Wochen
Central Coast, Österreich Accor Hotels VollzeitCompany DescriptionSofitel Al Hamra Beach ResortJob DescriptionTo be an ambassador of the hotel, in and outside the workplace.To oversee the Guest Relations operations and ensure that the hotel standards and procedures are fully known and followed.To provide personalized service to all guests, fully aware of and following the hotel standards and...
-
Guest Relations Attendant
vor 1 Monat
Central Coast, Österreich Australian National University VollzeitAbout us The Anchorage Hotel and Spa is a luxury resort located in the picturesque Port Stephens, providing guests with a stunning base for activities such as whale watching, sailing, exploring the local coastline or simply relaxing by the pool.The property offers world class experiences through the culinary creations of the Wild Herring and Galley Kitchen...
-
Guest Relations Attendant
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitAbout usThe Anchorage Hotel and Spa is a luxury resort located in the picturesque Port Stephens, providing guests with a stunning base for activities such as whale watching, sailing, exploring the local coastline or simply relaxing by the pool.The property offers world class experiences through the culinary creations of the Wild Herring and Galley Kitchen...
-
Guest Relations Attendant
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitThe Anchorage Hotel and Spa is a luxury resort located in the picturesque Port Stephens, providing guests with a stunning base for activities such as whale watching, sailing, exploring the local coastline, or simply relaxing by our pools.Offering world-class experiences including a showcase of the region's growing culinary reputation at The Wild Herring and...
-
Guest Service Agent
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitWork Your Way to Pullman & Mercure Melbourne Albert Park!Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet...
-
Guest Relations Attendant
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitAbout us The Executive and Gateway are owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation.The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions.Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality...
-
Guest Relations Attendant
Vor 6 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitAbout usThe Executive and Gateway are owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation.The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions.Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality...
-
Guest Service Agent
vor 4 Wochen
Central Coast, Österreich Accor Hotels VollzeitWork Your Way to Pullman & Mercure Melbourne Albert Park!Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet...
-
Associate Sales Guest Relations Aus
vor 1 Monat
Gold Coast, Österreich Blue Moon Estate Sales Of Lexington And Louisville VollzeitAddress Surfers Paradise 4217, Gold Coast, Queensland Description Associate Sales Guest Relations AUS in Surfers Paradise at Marriott Vacations WorldwideJob DescriptionAre you ready to grow your dream career while making others'dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations...
-
Industrial Relations Coordinator
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.We value passion, creativity, and an appetite for change- for the better.Here, you'll be part of the team, empowered to explore more, experience more and supported...
-
Employee Relations Manager
Vor 5 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitHow to Become an Employee Relations Manager in Australia: careers in Human Resources Definition of an Employee Relations Manager The role of an Employee Relations Manager is pivotal in fostering a harmonious workplace environment.These professionals are dedicated to enhancing the relationship between employees and management, ensuring that workplace policies...
-
Employee Relations Manager
vor 3 Wochen
Central Coast, Österreich Study Select VollzeitHow to Become an Employee Relations Manager in Australia: careers in Human ResourcesDefinition of an Employee Relations ManagerThe role of an Employee Relations Manager is pivotal in fostering a harmonious workplace environment.These professionals are dedicated to enhancing the relationship between employees and management, ensuring that workplace policies...
-
Media Relations Manager
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitMedia Relations Manager An exciting opportunity exists for a highly motivated and suitably qualified individual in the full-time role of Media Relations Manager, based at our head office in Mascot, NSW.The ideal candidate will be a strong and confident communicator with excellent people skills, who will be able to facilitate all aspects of media...
-
Employee Relations Manager
vor 3 Wochen
Central Coast, Österreich Ing Bank N.V. VollzeitAt ING Australia, we're dedicated to fostering a culture of inclusivity and innovation, with the support and resources you need to succeed.Join us today and take the first step towards building a career as exceptional as you are.The Employee Relations Manager will provide subject matter expertise and governance for workplace relations (industrial relations...
-
Industrial Relations Coordinator
vor 2 Wochen
Central Coast, Österreich Crown Resorts Limited VollzeitBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.We value passion, creativity, and an appetite for change- for the better.Here, you'll be part of the team, empowered to explore more, experience more and supported...
-
Guest Service Manager
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitMeriton Suites currently has an opportunity available for a Guest Service Manager to join our Campbell Street team.As the Guest Service Manager, you will report to the Hotel Manager and be responsible for leading our front office operations whilst working cohesively with our housekeeping and maintenance departments.You will have access to Meriton Suites...
-
Guest Services Assistant Manager
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitThe Guest Services Assistant Manager is responsible for implementation of the strategic direction, continuously driving improvement and overseeing the daily operations of the Guest Services Department.In this role you'll need to provide positive leadership, constructive feedback, guidance, and support to the Guest Services team and you are to foster...
-
Guest Services Assistant Manager
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitThe Guest Services Assistant Manager is responsible for implementation of the strategic direction, continuously driving improvement and overseeing the daily operations of the Guest Services Department.In this role you'll need to provide positive leadership, constructive feedback, guidance, and support to the Guest Services team and you are to foster...
-
Guest Services Assistant Manager
vor 1 Monat
Central Coast, Österreich Rydges Hotels Limited VollzeitThe Guest Services Assistant Manager is responsible for implementation of the strategic direction, continuously driving improvement and overseeing the daily operations of the Guest Services Department.In this role you'll need to provide positive leadership, constructive feedback, guidance, and support to the Guest Services team and you are to foster...
