Aktuelle Jobs im Zusammenhang mit Guest Relations Manager - Central Coast - Accor Hotels
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Manager Stakeholder Relations
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Manager Stakeholder Relations
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Manager Stakeholder Relations
vor 2 Wochen
Central Coast, Österreich Delta Electricity VollzeitMannering Park, Gosford & Central Coast NSWPublic Relations & Corporate Affairs (Marketing & Communications)Full timeThe Manager Stakeholder Relations is a critical leadership role responsible for developing and implementing comprehensive strategies to engage with key stakeholders, including government entities, regulatory bodies, community groups, media,...
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Manager Stakeholder Relations
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Manager Stakeholder Relations
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Guest Experience Manager
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Guest Experience Manager
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Gold Coast, Österreich National Trust Of Australia Queensland VollzeitGuest Experience Manager About National Trust Queensland & Currumbin Wildlife SanctuaryVoted one of the Gold Coast's most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland's earliest nature-based tourist destinations, the Sanctuary is a...
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Central Coast, Österreich Tideri Jobbörse VollzeitBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.We value passion, creativity, and an appetite for change - for the better.Here, you'll be part of the team, empowered to explore more, experience more and supported...
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Guest Experience Manager
vor 4 Wochen
Gold Coast, Österreich Currumbin Wildlife Sanctuary VollzeitFront Office & Guest Services (Hospitality & Tourism)Full timeSalary plus Super + Uniforms and onsite parkingAbout National Trust Queensland & Currumbin Wildlife SanctuaryVoted one of the Gold Coast's most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) (NTAQ) properties. As one of...
Guest Relations Manager
vor 2 Monaten
Company DescriptionSofitel Istanbul is seeking a dynamic and experienced Guest Relations Manager to lead our guest focus efforts.
The ideal candidate will possess exceptional customer service skills, a keen eye for detail, and the ability to manage and motivate a team in a fast-paced environment.Job DescriptionThe Guest Relations Manager will be responsible for ensuring the highest level of guest satisfaction by managing guest interactions, addressing concerns, and enhancing the overall guest experience.
This role requires a proactive approach to guest service, strong leadership skills, and the ability to work in a fast-paced, high-pressure environment.QualificationsExceptional communication and interpersonal skills.Strong problem-solving abilities and conflict resolution skills.Ability to lead and motivate a team.Fluency in English and Turkish; additional languages are a plus.Proficiency in hotel management software (e.g., Opera, PMS).Additional InformationGuest Experience Management: Oversee the guest experience from arrival to departure, ensuring all guests receive a warm and personalized welcome.Issue Resolution: Handle guest complaints and concerns promptly and effectively, ensuring guest satisfaction and loyalty.VIP Relations: Coordinate special services and amenities for VIP guests, ensuring their needs and preferences are met to the highest standard.Team Leadership: Train, mentor, and supervise the guest relations team, fostering a positive and professional work environment.Collaboration: Work closely with other departments to ensure seamless service delivery and address any issues that may impact the guest experience.Feedback Management: Collect and analyze guest feedback, implement improvements, and report on guest satisfaction metrics.Event Coordination: Assist with the planning and execution of hotel events, ensuring a memorable experience for attendees.Brand Standards: Ensure compliance with Sofitel brand standards and operational procedures.#J-18808-Ljbffr
