Associate Director Incident Response Services
vor 1 Woche
About Us
The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State.
A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.
Transport Services is a Group within the Department of Transport & Planning and is responsible for delivering safe, reliable and accessible transport infrastructure and services to all Victorians.
Network Operations is a Division within Transport Services Group and is responsible for ensuring the safe, efficient and reliable operation of Victoria's Transport Network.
The division continuously strives for better transport outcomes for all Victorians, every day.
About the Role
This role will manage the DTP Incident Response Service teams, operating out of the DTP Port Melbourne depot and servicing freeways and arterial roads in metropolitan Melbourne 24/7.
This role will work closely with the Transport Operations Centre, private road operators, emergency services and on road public transport operators to support safe and coordinated responses to on road incidents that minimise disruption to road users.
The role will exercise leadership and continue implementation and maturity of the Incident Response Service's operational safety framework, providing subject matter expertise and direct oversight of operations to ensure operating practices that prioritise staff, responder and community safety.
This leader will promote a culture of inclusion and continue to foster a collaborative and supportive workplace for all staff members, while ensuring operational consistency to maintain a high level of service.
This role will deliver on a roadmap for future operations, collaborating with other operational teams to consider service performance, road network performance and best practice for service delivery.
Position Outcomes
The Associate Director of Incident Response Services ensures the safe and effective delivery of incident response services across metropolitan Melbourne and, when necessary, in regional areas.
This role requires providing operational expertise, leading an on-road team, and engaging effectively with stakeholders.
Key responsibilities include strong leadership to maintain high team cohesion and engagement, meeting Incident Response Service objectives and KPIs.
The role also involves managing relationships with DTP, private road operators, emergency services, and contractors to coordinate incident response efforts.
Collaboratively working with the Road Assurance and Network Safety teams ensures compliance with safety processes and policies according to legislative and regulatory standards.
The Associate Director champions a robust safety culture, driving accountability and influencing employee behaviors while managing Designated Workgroups (DWGs) effectively.
Resource management is also crucial, adhering to departmental policies, budget constraints, and developing workforce plans that optimize resource utilization for incident response.
Qualifications and Role Specific Requirements Mandatory Strong leadership experience managing an operational workforce.Exposure to/experience in emergency management.Experience leading shift-based teams.How to Apply
Click the 'Apply' button and follow the prompts.
Applications should include a resume and a cover letter.
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Associate Director Incident Response Services
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