Field Service Apprentice
vor 2 Wochen
Smiths Detection, part of Smiths Group, is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Brilliant minds globally contributing for over 40 years at the frontline which enables us to deliver the solutions needed to protect our society from any threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals, and narcotics. Every minute of every day, our technology and talented team members help to make the world a safer place.
Job DescriptionThis is an apprenticeship position within Smiths Detection's field service team, primarily responsible for traveling to customer sites, which are often high-security environments, to maintain and repair Smiths Detection's X-ray and trace detection equipment using hand and power tools. This position requires the development of customer-interaction and team-working skills. It is anticipated that apprentices will develop the ability to work semi-autonomously, and outside of day-time business hours from time to time, during their second year of experience.
Duties & ResponsibilitiesAttending weekly TAFE course trainings and completing associated educational tasks and activitiesTravelling to customer sites across metropolitan and regional/remote areas, at times requiring long-distance driving, air travel, and hotel accommodation for several days per tripAssisting with troubleshooting, servicing and repairing X-ray and trace detection equipment at customer sites and within Smiths Detection's service centresAssisting with completing preventative maintenance tasks according to service contracts and schedulesAssisting with responding to equipment faults and other corrective maintenance requirements according to service contracts and key performance indicatorsAssisting with testing components and circuitry of X-ray equipment using a multimeter, computer/laptop and the inbuilt equipment-softwareAssisting with diagnosing the root cause of mechanical, electrical and electronics related equipment faults (involving 24 volts or less)Assisting with replacing belts, rollers, motors and other mechanical components within X-ray equipmentAssisting with replacing and manoeuvring X-ray sources (ie. generators) and other heavy parts using lifting aidsAssisting with inspecting, vacuuming, cleaning, de-greasing, repairing and replacing internal partsAssisting with installing new equipment at customer sites, alongside Smiths Detection's programs and installations teams and various subcontractors and customer-stakeholdersCompleting field service related documentation and reportsCompleting technical, safety, compliance and other job related trainings, online and in-personMaintaining a clean/tidy work station and work environmentConsuming spare parts from the warehouse/storage area and promptly updating the associated records in the IT software tracking systemJoining regular internal team meetings and safety briefingsAssisting with ensuring that tools and testing equipment is maintained and calibratedActing as the designated on-call person according to the relevant regional on-call roster, to provide remote and in-person technical support to customers, during second-year – or sooner if competent to do so – and thereafterOther duties as requiredThe IndividualSkills and Experience-
Enrolled in Certificate III in Electrical Fitting or an equivalent course aligned to Smiths Detection Australia's service organisationLearner, Provisional or Unrestricted driver's licenseJoin us for a great career and competitive compensation & benefits whilst keeping the world a safer place. Diversity & Inclusion: We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
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