Client Relationship Manager
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Client Relationship Manager - CENTREPIECELocation: Melbourne & Olympic ParksJob Code: 651Number of openings: 1We are looking for a Client Relationship and Event Sales expertAbout the roleAs a Client Relationship Manager for Melbourne and Olympic Parks, you will have the chance to develop strong customer relationships, maintain a portfolio of corporate accounts, and challenge yourself to seek new business opportunities.Reporting to the Sales Manager, you will work closely with the broader Commercial Team to respond to event enquiries (including RFPs), prepare proposals, conduct site inspections, convert leads, and prepare contracts.Here are some of the exciting things you'll be involved in:Perform the end-to-end sales process; from canvassing to converting sales opportunities for our corporate event spaces e.g. CENTREPIECE.Responsible for the sales growth of attaining conferences and events.Playing an integral role in executing the sales strategy.Responsible for the management of an agreed portfolio of Business Events and Corporate Accounts.Retain existing business and increase their investment in M&OP.Build and develop relationships with new clients.What you will bring to the role:You have a passion for relationship building: You relish the opportunity to build and maintain relationships with clients, customers, and your stakeholders. You understand the importance of strong working relationships and use them to achieve success in your role.You're a skilled multi-tasker: You thrive in a fast-paced environment and are skilled in managing conflicting demands from multiple stakeholders and can pivot when necessary. You maintain a calm demeanor and employ high attention to detail even in time-pressured environments.You strive to continuously improve: Innately, you are driven for 'better'. You look for better ways of doing things that provide improved outcomes for your clients. From a process perspective – efficiency and accuracy are your end goal.The Customer is at the Heart of Everything You Do: You care deeply about the Client's experience and consider this at every interaction.A bit about us:Melbourne & Olympic Park is an iconic, multi-venue precinct with few parallels globally. We showcase Melbourne to the world during the Australian Open and deliver hundreds of entertainment, sporting, and community events each year across our world-class venues.At M&OP we are passionate about delivering world-class customer experiences to every person, every event, every time. How do we do this? By seeking out the best talent to build a high-performance, integrated team who are passionate about creating exceptional experiences for our guests.Melbourne & Olympic Parks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For further information on Melbourne & Olympic Parks visit our careers page.Please note successful applicants will be required to undertake a pre-employment screening. This includes but is not limited to a national police check and working with children check. M&OP may withdraw an employment offer in the event of an unsatisfactory screening result.
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