Sourcefit | Hr Specialist

vor 6 Stunden

Sydney, Österreich Tideri Jobbörse Vollzeit

Position Summary:
We are looking for an experienced HR Specialist fluent in English and Mandarin to join our dynamic HR team.
You will be instrumental in providing exceptional HR services and ensuring a seamless experience with our HRIS system, Workday.
This role is ideal for a full-fledged HR professional with a strong background in HR processes and a passion for excellent customer service.

Job Details:
On-site (Eastwood Libis, QC) Monday to Friday | 9 AM to 6 PM *Holidays TBD Key Responsibilities:
Inquiry Resolution: Address and resolve employee and manager inquiries related to HR policies, programs, benefits, payroll, and other HR matters promptly.
Customer Experience: Deliver exceptional customer service to foster a positive experience for all employees.
HR Operations: Manage and process HR transactions including onboarding, offboarding, transfers, promotions, and updates to employee information.
Employee Guidance: Provide expert guidance on HR processes, procedures, and the use of self-service tools within Workday.
Data Management: Ensure accurate and up-to-date maintenance of employee data in HR systems and databases.
Technical Support: Assist employees with troubleshooting issues related to the HRIS system.
Program Administration: Coordinate HR programs and benefits administration, including enrollment and vendor coordination.
Knowledge Development: Lead the creation of knowledge management resources and decision-making tools regarding HR transactions and policies.
Process Improvement: Collaborate with HR leaders to define and refine processes and procedures for HR administrative functions.
Team Collaboration: Work closely with HR Business Partners and Centers of Excellence to ensure streamlined HR operations.
Qualifications:
Education: Bachelor's degree in business, Human Resources, or a related field.
Experience: Minimum of 5 years in an HR role with a comprehensive understanding of HR policies and practices.
Language Skills: Bilingual proficiency in English and Mandarin.
HRIS Knowledge: Preferably experienced with Workday or similar HRIS systems.
Customer Service Skills: Strong ability to communicate effectively and provide solutions to internal customers.
Attention to Detail: High level of accuracy and commitment to confidentiality.
Interpersonal Skills: Excellent people skills with a positive and supportive approach.
Problem-Solving: Proactive and able to manage time, priorities, and escalations effectively.
Nice to Have: Experience in a shared services environment.
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