Claims Officer
vor 1 Woche
Take the next step. Be part of something bigger at Suncorp.Join Suncorp Group as a Property Liability Claims OfficerThis crucial role involves providing market leading proactive claims customer service to Commercial & Consumer Insurance direct customers and intermediaries in relation to third party property claims. The Claims Officer is accountable for managing a claims portfolio, from lodgement to finalisation, balancing the customers' needs with our business outcomes.This is a permanent full time position open to candidates in Brisbane, Sydney or Melbourne.What You'll Be Doing:As a Claims Officer your responsibilities will include but not limited to:Be the central point of contact for customers throughout all claim's interactions, delivering professional and brilliant service in line with Suncorp's service excellence standards and principles (be genuine, make it easy, own it and find solutions)Proactively and effectively communicate with customers verbally and in writing to understand their needs and provide updates on the claims process, policy limitations, next steps, timelines, payment, settlement, specialists and stakeholders involvedRespond to customer requests within expected or agreed timeframesIn balancing customer needs with our business outcomes, identify potential solutions that could meet specific customer needs, considering the PDS, policy guidelines, and Knowledge proceduresIdentify and deliver effective conflict resolution strategies to minimise customer escalationsIdentify customers experiencing vulnerability and take appropriate action to ensure the customer is supported.What You Bring to the Table:To succeed in this role and thrive in our team, you'll need:Empathy and Compassion: A genuine sense of compassion and empathy for our customers, understanding their unique situations.Communication Prowess: Excellent verbal communication skills, enabling you to build rapport, convey complex information, and negotiate effectively with various stakeholders, including claimants, third-party providers, external bodies, and internal teams.Administrative Skills: Outstanding administrative and written skills, leveraging Suncorp's technology systems and platforms to effectively manage all aspects of each claim within the framework of State legislation.Organisation Skills: An ability to operate effectively and efficiently in a dynamic environment by managing a high volume of tasks and activity through exceptional time management and priority planning strategies.Commitment and Integrity: A strong commitment to exceeding customer expectations and a high degree of integrity in all your interactions.Experience: 2-5 years experience in claims is necessary. What we can offer youSuncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:Employee discounts and rewards - exclusive offers on more than 400 of Australia's large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Insurance, AAMI, Shannons, Apia and GIO.Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave.Wellness - We offer a wide range of initiatives to promote our employees' health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here Our CultureAt Suncorp, our purpose has been at the core of our business for over 100 years. To deliver exceptional experiences we've had to become even more customer obsessed, innovative and performance driven than ever before.Delivering on our purpose has always meant putting words into action. Building futures and protecting what matters is why we're here. Caring for others, being courageous and doing the right thing underpins everything we do.Chase the sun, apply online todayAt Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We'd love to see your application and speak with you even if you do not match the above mentioned.Advertised: 30 Oct 2024 AUS Eastern Daylight TimeApplications close: 18 Nov 2024 AUS Eastern Daylight TimeDon't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.
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Complex Claims Assessor
vor 2 Monaten
Sydney, Österreich Hello Claims VollzeitHello Claims provides a purpose built and market leading assess and repair solution.Our client's portfolios cover multiple categories including passenger vehicles, trucks, machinery, caravans, motorcycles, marine and motor vehicle liability claims.We have offices in Sydney, Coffs Harbour, Sunshine Coast, Cairns and multiple regional areas providing a...
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Claims Officer
Vor 5 Tagen
Sydney, Österreich Suncorp VollzeitTake the next step. Be part of something bigger at Suncorp.Do you possess strong customer service experience and looking for a fast-paced varied role? If so, this exciting opportunity in our Commercial Property Claims team could be your next career move. Enjoy the benefits of working in a hybrid way between home and office during non-onboarding training...
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Claims Officer
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Sydney, Österreich Suncorp VollzeitTake the next step. Be part of something bigger at Suncorp.Do you possess strong customer service experience and looking for a fast-paced varied role? If so, this exciting opportunity in our Commercial Property Claims team could be your next career move. Enjoy the benefits of working in a hybrid way between home and office during non-onboarding training...
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Claims Officer
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitTake the next step.Be part of something bigger at Suncorp.Do you possess strong customer service experience and looking for a fast-paced varied role?If so, this exciting 6-month opportunity in our Commercial Property Claims team could be your next career move.Enjoy the benefits of working in a hybrid way between home and office during non-onboarding training...
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Claims Officer
vor 1 Monat
Sydney, Österreich West Recruitment Pty Ltd VollzeitEmail: Call: 9689 8918West Sector: Accounting and FinanceJob Summary- $40 per hour + super- Close to public transport, modern offices & close to cafes- Hybrid working arrangement | Promotion and progression opportunitiesJob DescriptionAbout your new employer:A large global FMCG business based in the heart of Macquarie Park.They lead in the innovation of...
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Claims Officer
vor 1 Woche
Sydney, Österreich Suncorp VollzeitManage a diverse portfolio of Professional and Financial Lines (Profin) ClaimsPermanent full-time positionSydney or Brisbane based rolesThis role will see you manage a diverse portfolio of Profin Claims to deliver a "Best in Class" claims experience in accordance with policies and procedures ensuring the most cost-effective and timely outcomes are achieved,...
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Claims Officer
vor 1 Woche
Sydney, Österreich Suncorp VollzeitManage a diverse portfolio of Professional and Financial Lines (Profin) ClaimsPermanent full-time positionSydney or Brisbane based rolesThis role will see you manage a diverse portfolio of Profin Claims to deliver a "Best in Class" claims experience in accordance with policies and procedures ensuring the most cost-effective and timely outcomes are achieved,...
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Senior Claims Officer
vor 1 Monat
Sydney, Österreich QBE Insurance VollzeitPrimary DetailsTime Type: Full timeWorker Type: EmployeeSenior Claims Officer - Marine ClaimsLocation: OpenType: Permanent, Full TimeThe opportunityWe currently have an opportunity for an experienced Senior Claims Officer to join our Marine Claims team on a permanent basis. As a Senior Claims Officer, you will play an integral part of our Speciality Claims...
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Senior Claims Officer
vor 1 Monat
Sydney, Österreich QBE Insurance VollzeitPrimary Details Time Type: Full timeWorker Type: EmployeeSenior Claims Officer - Marine ClaimsLocation: OpenType: Permanent, Full TimeThe opportunityWe currently have an opportunity for an experienced Senior Claims Officer to join our Marine Claims team on a permanent basis. As a Senior Claims Officer, you will play an integral part of our Speciality Claims...
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Senior Claims Officer
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitPrimary Details Time Type: Full time Worker Type: Employee Senior Claims Officer - Marine Claims Location: Open Type: Permanent, Full Time The opportunity We currently have an opportunity for an experienced Senior Claims Officer to join our Marine Claims team on a permanent basis.As a Senior Claims Officer, you will play an integral part of our Speciality...
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Claims Officer
vor 2 Monaten
Sydney, Österreich Suncorp VollzeitTake the next step.Be part of something bigger at Suncorp.Manage a diverse portfolio of Professional and Financial Lines (Profin) ClaimsPermanent full-time positionSydney or Brisbane based rolesThis role will see you manage a diverse portfolio of Profin Claims to deliver a "Best in Class" claims experience in accordance with policies and procedures ensuring...
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Senior Claims Officer
vor 1 Woche
Sydney, Österreich Tideri Jobbörse VollzeitPrimary Details Time Type: Full time Worker Type: Employee Senior Claims Officer - Marine Claims Location: Open Type: Permanent, Full Time The opportunity We currently have an opportunity for an experienced Senior Claims Officer to join our Marine Claims team on a permanent basis.As a Senior Claims Officer, you will play an integral part of our Speciality...
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Claims & Recoveries Officer
vor 2 Monaten
Sydney, Österreich Carbiz Vollzeit$55k-$60k Base + Super + APR + Bonus Incentives ($65k-$75k OTE)!< 10 mins walk from Mascot Station!Ongoing training, support, mentorship and opportunity for career development!Carbiz is looking for motivated, empathetic, and organized individuals to join our team as Claims & Recoveries Officers.About Us:Your success is our success! Carbiz offers the best...
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Claims & Recoveries Officer
vor 2 Monaten
Sydney, Österreich Carbiz Vollzeit$55k-$60k Base + Super + APR + Bonus Incentives ($65k-$75k OTE)!Ongoing training, support, mentorship and opportunity for career development!Carbiz is looking for motivated, empathetic, and organized individuals to join our team as Claims & Recoveries Officers. About Us: Your success is our success! Carbiz offers the best end-to-end accident management...
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Senior Claims Officer
vor 4 Wochen
Sydney, Österreich Property Liability, Suncorp VollzeitSenior Claims Officer, Property Liability, SuncorpSydney NSWClaims (Insurance & Superannuation)Full time. Competitive salary + Bonus + Great benefits. Permanent full-time position. Flexible working locations and hybrid work environments.What you'll do:Manage Property Liability claim files from start to finish, ensuring best practices are followed efficiently...
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Claims Officer
vor 1 Monat
Sydney, Österreich Qbe VollzeitPrimary DetailsTime Type: Full timeWorker Type: EmployeeClaims Officer - Financial LinesSydney locationHybrid working - 2 days in the office with 1 day being in ParramattaPermanent full-time positionThe opportunityWe have a permanent, full time opportunity for a Claims Officer within our Financial Lines claims team!This role is dedicated to ensuring the...
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Claims Officer
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitPrimary Details Time Type: Full time Worker Type: Employee Claims Officer - Financial Lines Sydney location Hybrid working - 2 days in the office with 1 day being in Parramatta Permanent full-time position The opportunity We have a permanent, full time opportunity for a Claims Officer within our Financial Lines claims team!This role is dedicated to ensuring...
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Claims Officer
vor 1 Woche
Sydney, Österreich Suncorp VollzeitTake the next step. Be part of something bigger at Suncorp.Contribute to a strong collaborative and supportive cultureActively share knowledge and advise others with a view to building and developing the technical capabilities of the Injury Liability claims teamBrisbane or Sydney locationManage a portfolio of diverse personal injury claims (Public Liability)...
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Senior Claims Officer
vor 2 Monaten
Sydney, Österreich Randstad VollzeitWe're seeking a dynamic Senior Claims Officer to join our Global Insurer! In this role, you'll be the go-to expert for managing a complex marine claims portfolio up to $10-$20 million, ensuring smooth sailing from start to finish.Key Responsibilities:Oversee the full lifecycle of marine claims, from initiation to resolution.Collaborate with clients,...
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Senior Claims Officer
vor 4 Wochen
Sydney, Österreich QBE Insurance VollzeitWe currently have an opportunity for an experienced Senior Claims Officer to join our Marine Claims team on a permanent basis. As a Senior Claims Officer you will play an integral part of our Specialty Claims business by taking pride in delivering an exceptional customer experience at every touchpoint. You are self-motivated, with a keen attention to detail,...
