Motor Claims Consultant

vor 2 Monaten

Brisbane, Österreich Arthur J. Gallagher & Co. (Ajg) Vollzeit

IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.OverviewYour RoleWe currently have an exciting opportunity to join our Motor Claims - Fast Track team on a permanent full-time basis. We offer flexible hybrid working arrangements with WFH and working from our Brisbane CBD office.How you'll make an impactYou will add value to Gallagher Bassett across the following:Be responsible for your own portfolio of Motor ClaimsManage the entire life cycle of the claims process end to endSettle claims within client service instructions, company guidelines and delegated authority whilst maintaining excellent customer serviceReview and understand claim documents and reports to make coverage decisionsLiaising with government agencies, contractors, repairers and loss adjusters via phone and email to provide excellent customer service and expedite the claims to closureResolve complaints in accordance with company guidelinesAchieve monthly quality and productivity targetsAbout youWe're interested in hearing from people who possess:To excel in this role, you will be a passionate and proactive individual who thrives in a busy yet rewarding environment.Minimum 2 + years Motor Insurance experienceExcellent interpersonal, spoken and written communication skillsPC literate – Database and Microsoft OfficeOutstanding organisational and time management skillsA self-motivated individual with the ability to work autonomouslyIf you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following:Flexible work arrangements – including WFHPaid Parental LeaveOpportunities for ongoing education and developmentService recognition awardsEmployee assistance program for yourself and immediate family membersExcellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunitiesExciting career – as our Company grows, so do the opportunities for our peopleA brief overview on GBGallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life BalanceIf this sounds interesting to you, we want to hear from you today, click on Apply for this JobTo be considered for this opportunity you must have the right to live and work in Australia when applying.Agency applicants will not be considered for this role.Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply.Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle LeaveNovated Leasing opportunitiesTwo paid volunteer days annuallyHealth Insurance Discounts with our Group Insurance PlanEmployee Stock Purchase ProgramPaid parental leaveOther benefits include:Flexible and hybrid work arrangementsMental Health and Wellbeing Support for yourself and immediate family membersEmployee Recognition Awards and Service Milestone RecognitionsPeer Support ProgramAnnual flu vaccinationsAccess to Reward Gateway – discount offers at over 350 retailersAnd more...We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength.
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