Customer Success Manager
vor 2 Monaten
Account & Relationship Management (Sales)Full timeLink Enterprise Solutions is a leading Electronic Security & Technology services provider with over 16 years experience helping businesses across Australia (and even overseas).We are seeking a dynamic and dedicated Customer Success Manager to join our team in Brisbane. This role is pivotal in strengthening our existing relationships and targeting new business opportunities within our core sectors of Education, Local Government, Oil & Gas, and others.Key Responsibilities:Develop and maintain strong relationships with current and prospective clients in our core sectors.Identify and pursue new business opportunities.Communicate effectively with clients to understand their needs and present appropriate solutions.Make calls to customers, develop relationships, visit clients, and present quotes and solutions.Work closely with our technical and pre-sales engineering departments to ensure customer satisfaction.Provide leadership in sales initiatives and contribute to the growth and success of the team.Qualifications:Sales leadership experience is preferred, though not necessarily from the electronic security industry.Excellent communication and interpersonal skills.Experience in a technology background is welcome but not necessary.Strong relationship-building skills with a focus on customer satisfaction.Enthusiastic about engaging with customers and providing exceptional service.Ideal Candidate:A strong communicator with excellent interpersonal skills.A proactive individual who is eager to develop and nurture relationships.Someone with sales experience or a keen interest in transitioning into sales.Ability to effectively collaborate with technical teams and present solutions to customers.Support and Development:You will be supported by our strong technical and pre-sales engineering team to ensure you have the resources needed to succeed.If you are passionate about customer success and have the skills to excel in this role, we would love to hear from you.To Apply: Please apply below or send your resume and a cover letter detailing your experience and suitability for the role to ******
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