It Support Technician

vor 11 Stunden


Melbourne, Österreich Brighton Grammar School Vollzeit

Founded in 1882, Brighton Grammar is an Anglican school passionate about developing, inspiring and guiding each boy to achieve his personal best in every way.
The School's evidence informed teaching and learning strategy, supported by our in-house research centre, attracts the best minds in education.
In addition to teaching staff, we have a large team of professional support staff who are experts in their own areas.
These staff are a vital part of our dynamic School community and, alongside our teachers, strive constantly for what is best for the boys.
Our professional support staff also have the opportunity to be involved in our co-curricular programs, working closely with students, be that on the sporting field, on stage or otherwise.
The opportunity Applications are currently invited for this great opportunity to join our high performing IT team as an IT Support Technician.
Reporting to the Director of ICT, your main focus will be to undertake troubleshooting and support end users with issues they may be experiencing.
In addition to this, you will also play a key role in incident management, troubleshooting small networks, creating and troubleshooting user accounts, setting up audio visual equipment for events, and other related tasks to ensure the effective running of the School's technology infrastructure.
To be successful you will require: Demonstrated experience in a service desk environment in a Tier 1/Level 1-2 capacity managing incidents and service requests through a ticketing system and/or experience with onsite technical support in a similar role.Tertiary qualification (Degree or TAFE) in a relevant discipline.Microsoft Certified (Windows 10 or Server) preferred.CompTIA A+ or similar Certification preferred.Excellent interpersonal skills with the ability to develop strong client relationships and translate business requirements to technology solutions.A current Working with Children Check is essential for this position.
Should you not have a current check, you would be expected to apply for one should you be successful in securing the position.
Why work for us? A fantastic role working across the whole school.Do what you love in a school environment.Opportunity to work for a school that supports your development.We are proud of our culture at Brighton Grammar and invite you to hear more about it from some of our current staff here: Work at Brighton Grammar School.
To apply, please click on the "Apply Now" button to be redirected to our secure online recruitment portal.
All applications will be treated with strictest confidence.
Applications close: 5pm, Monday 20 January 2025.Please note: shortlisting and interviews will begin prior to the application closing date so don't delay with your application Brighton Grammar School is fully committed to the protection of children and the promotion of a culturally safe and supportive working environment for diverse communities.
The successful applicant will be expected to satisfy child protection screening, and adhere to the School's Child Safety and Wellbeing Policy and Child Safety Code of Conduct.
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