Customer Service Officer
vor 3 Wochen
Join a highly successful branch and a winning team Focused and structured development and growth pathwayTeam member discounts to Kmart, Bunnings, Officeworks & TargetRole Overview: Enhancing the customer centric mentality, the Customer Service Officer will support with activities related to the branch showroom including direct customer sales support and general upkeep.
In addition to the face-to-face element of the role you will also be interacting with the internal and external sales team to resolve relevant queries.
Bullivants are leaders in lifting and heavy rigging with a national presence providing a customer first approach in product sales and ongoing service and support.
At the Newcastle branch, you'll be joining a high performing, engaged team who celebrated their win as Branch of the Year We are looking for the next great addition to nurture ongoing success
This is a permanent, full-time opportunity and will be based onsite at Bullivants Newcastle (Carrington). Some of the tasks: Support with counter sales and other showroom retail activitiesResolve customer queries either face-to-face or via phone and emailSupport with ordering to ensure delivery timelines are adhered to including any overdue deliveriesInteract with relevant departments to ensure overall customer satisfactionUndertake ad-hoc duties as requestedSome of the skills: Previous experience in a customer service environmentAbility to work collaboratively in a team environmentHigh level written and verbal communication skillsA curious mindset and a willingness to learnProactive nature with a focus on problem solving to achieve an outcomeTechnical/industry experience desirable but not necessaryNext Steps: If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today.
We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.
Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
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