Service Technician
Vor 3 Tagen
Permanent Opportunity Sydney offices Immediate Start About the company: Green Light is one of Australia's most successful and fastest-growing IT services businesses.
We offer a wide range of IT services in Security, infrastructure, and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia, and Europe.
About the role: Green Light is on the lookout for a Service Technician (ATMs) to provide services with our NSW consulting team.
We require people who have excellent communication skills and a passion for helping people with their IT related queries.
The Service Technician (ATMs) will be self-motivated and keen learners who has fantastic interpersonal skills to maintain the excellent customer service levels provided onsite to the business.
Must have demonstrated experience working unsupervised on customer sites.
The main responsibility for the Service Technicians will be to provide repair and support to end users and installing hardware.
Training will be provided Responsibilities: Supporting infrastructure and services including Hardware and physical devices Investigate and diagnose and escalate the fault through to the appropriate group for problem resolution.
Maintenance of physical infrastructure including ATMs Assisting with Customer Device and Application Configuration.
Working with customers/employees to identify problems and advising on the solution.
Requirements: Demonstrated experience in IT, hardware, mechanical or electrical engineering background.
Demonstrated highly developed analytical, problem-solving, and organisational skills.
Demonstrated ability to troubleshoot and implement creative solutions.
Excellent telephone, client service, interpersonal and communication skills.
Understanding of technical concepts and willingness to work in a dynamic and high-volume work environment.
If interested in the role, please contact John Erni – Senior Resource Manager on ****** for further information.
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