Housekeeping Manager

vor 2 Monaten


Sydney, Österreich Tfe Hotels Group Vollzeit

Global Hospitality Solutions provides outsourced housekeeping services to hotels and service apartments all over Australia. We employed over 1,500 staff throughout Australia, servicing more than 2 million rooms per year from esteemed hoteliers such as Meriton Suites, Accor, TFE, and Fraser Suites. We ensure unwavering commitment and maintain the highest standards of cleanliness.At Global Hospitality Solutions, everything we do is guided by our strong set of company values:Efficiency: A commitment to providing effective solutions that are the best fit for your business.Respect: We consider your business our business and treat others and ourselves with respect.Integrity: To deliver a consistent and reliable level of service, always maintaining professionalism.Accountability: We take ownership, accept responsibility, and are dedicated to improving ourselves.About the Role…Due to our business expansion, we are currently seeking a highly skilled, motivated, and hands-on experienced Housekeeping Manager to lead a team of Room Attendants in one of the hotels located in Sydney, CBD. This position is a full-time salaried role in a supportive culture with a highly supportive hotel team.About You…You will have a friendly and enthusiastic attitude, with the ability to positively engage and interact with both guests and the Hotel team. You must possess full Australian working rights.You will report directly to the Operations Manager and work closely with the Hotel Manager and all team members to create lasting memories and provide exceptional experiences for each guest.To succeed in this role, you will need the following skills and attributes:Hands-on experience in housekeeping operations management, rostering, and timesheet approvals.Passionate and consistent, with excellent attention to detail.Proven ability to foster effective inter-departmental relationships within hotel teams.Excellent leadership skills: leading, directing, and training team members in the Housekeeping Department.Ability to drive performance by providing consistent quality and meeting productivity targets, including training, learning and development, rostering, job allocation, and managing staff performance effectively.Strong record-keeping skills related to room counts, payroll, and billing. Previous experience managing payroll to ensure compliance with the Hospitality Industry General Award is advantageous.Conduct regular audits and checks to ensure compliance within the Housekeeping Department.Knowledge and experience in leading and guiding Work Health & Safety requirements, abiding by all policies and procedures within the department and the hotel.Experience in a hands-on Housekeeping Manager role in a 4-to-5 star property, conducting daily room checks to ensure all Room Attendants follow standard operating procedures and meet hotel standards.If you meet our criteria, we look forward to receiving your resume. We strongly believe that you will help us achieve our goals and objectives by providing the highest level of quality in everything you doYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Housekeeping Manager?Do you have professional housekeeping experience?How many years of people management experience do you have?Do you have experience preparing work rosters?Have you worked in a role that requires a sound understanding of OH&S/WHS?How many years of payroll experience do you have?
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