Arista Networks Australia Pty Ltd | Technical Solutions Engineer
vor 1 Tag
Technical Solutions Engineer Location: Sydney
Employment Type: Full Time
Job Vacancy Dates: 3/12/2024 to 31/12/2024
Reference Number: 98494
About Us: Join the team at Arista Networks Australia Pty Ltd. Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data centres, campus, and routing environments.
We are currently looking for a Technical Solutions Engineer to join our team in Sydney.
About the Role: To be considered for this role, you will need a minimum of 3+ years of hands-on experience in a similar role.
The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case.
A strong analytical mind is required, as is the ability to triage.
As we are continually releasing new features and products, a high aptitude for both learning and teaching are required.
Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development - both in diagnosing problems as well as communicating them in multiple technical contexts.
Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
Applicants will also have:
Working knowledge of the networking industry, products, and protocols.
Experience with the designing, deploying, configuring, supporting, troubleshooting, debugging, and administering of the following network protocols and technologies:AAA/RADIUS/TACACS ACL ARP BGP (RFC 4271) DHCP 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae) and other higher-speed Ethernet interfaces EVPN IEEE 802.3x flow control and IEEE 802.1Qbb priority-based flow control ICMP IGMP IPSec IPv4 & IPv6 LACP LLDP MACSec MPLS NAT OpenFlow OSPFv2 and OSPFv3 PIM QoS Sflow SNMP STP/RSTP/MST (IEEE 802.1D) VARP VRRP VLAN (IEEE 802.1Q) VRF VXLAN Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired.
A strong comfort level with Linux is highly desired.
Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) / Cloud Environment / Automation is a plus.
Key Responsibilities:
Respond to customer product inquiries via telephone or in written, internet-based email.
Resolve customer concerns raised during installation, operation, maintenance, or product application or compatibility matters.
Utilize interpersonal skills and product knowledge and expertise to respond to daily customer-centric activities.
Troubleshoot problems with hardware equipment and software applications and recommend corrective action.
Document customer communication and recurring technical issues to support product quality programs and product development.
This is a full-time role working 40 hours per week.
Ideal start date is February 3rd, 2025.
A competitive remuneration between $75,000 - $85,000, aligned with skills and experience will be offered to the successful candidate.
If you think you have the skills and background we're looking for, APPLY NOW and fill in the online application form.
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