Investigations Lead
Vor 2 Tagen
Fuse Recruitment is proud to partner with one of our key clients in the insurance industry, an Australian general insurer that is part of a global group.
With a strong focus on retail motor vehicle insurance and commercial insurance solutions, our client offers products under well-known brands across Australia.
We are currently looking for a highly experienced Investigations Lead to join the newly created team.
This key role will see you taking ownership of the fraud strategy, managing the Fraud Risk and Investigations team, and ensuring effective fraud prevention and investigation procedures across the organisation.
Key Responsibilities: Lead and manage fraud investigations : Oversee the end-to-end insurance claims investigation process, ensuring thorough evaluation, investigation, and decision-making.
Fraud risk management : Develop and implement strategic frameworks for managing both internal and external fraud risks across the customer journey and insurance value chain.
Collaborate with key internal teams : Work closely with Claims Operations, Underwriting, IT, Finance, and other teams to integrate fraud risk management into the broader risk management framework.
External relationships : Manage relationships with service providers and external stakeholders involved in fraud-related activities, including law enforcement and industry bodies.
Knowledge & Experience: Extensive experience in fraud risk management within the Insurance sector.
Strong understanding of fraud risk management principles and the General Insurance Code of Practice .
Experience working with fraud detection systems and data analytics is highly valued.
Strong written and verbal communication skills, including the ability to create high-quality reports, policies, and action plans.
Qualifications: At least 3 years of experience in a similar role within a general insurer.
5+ years of experience in law enforcement (preferred but not essential).
A bachelor's degree in Fraud, Risk Management, Law, Criminology , or a related field (preferred but not essential).
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Benefits: Competitive salary DOE Hybrid and flexible working (minimum 2 days in the office per week) Career progression and development opportunities Employee discounts on company products Generous annual leave If you are looking for an exciting opportunity to lead fraud risk management initiatives with a leading insurance provider, we want to hear from you
Consultant ****** Reference number: BH-33083 Profession:Insurance & SuperannuationManagement Company: Fuse Recruitment Date posted: 13th Dec, 2024
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