Client Advisor
Vor 6 Tagen
Department: RETAIL OFFLINE
City: Sydney
Location: AU
INTRODUCTIONThe Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for the brand, fashion, and luxury products.
As an expert in client engagement and service, the Client Advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIESMeet and exceed individual and store sales and other commercial KPIs.Through storytelling and passion for the brand, inspire our clients, creating desire and love for Burberry with every client interaction.Provide luxury service and demonstrate knowledge and expertise in product, fashion, and styling.Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert, and close the sale to maintain the relationship with the client.Be efficient in following-up and delivering after-sales services to our clients.Contribute to the daily operations of the store by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns, and stockroom maintenance when required.Follow company policies, guidelines, and procedures.
Use visual techniques to maintain visual standards according to Burberry guidelines.Foster teamwork and a positive work climate.CLIENT ENGAGEMENTBuild meaningful relationships with Clients.Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.Capture new luxury clients to grow the individual and store client book with a commercial objective mindset.Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow-up on sales or clients' requests.PERSONAL PROFILEA proven track record in delivering sales and exceeding targets.Previous experience in Clientelling.A strong interest in fashion, art, and culture.Strong product knowledge and good understanding of store retail operations.Understanding of competitor products.Experience in working as part of a team.Fluent in local language; English proficiency is desirable.Other language knowledge is desirable.Demonstrates Confidence, Curiosity, Conviction, and Care.Enjoys being part of a team.Energetic, Pro-active, and self-motivated.Detail-oriented and creative with a passion for selling.Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels.Results-driven and commercial mindset.Flexible, collaborative, and adaptable approach to work.MEASURES OF SUCCESSIndividual sales performance and KPI's (Appointments, UPT, ATV & AUR).Service targets (Guest Experience, Net promoter score).New client acquisition (conversion and retention).Number of appointments held on a monthly basis.FOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
#J-18808-Ljbffr
-
Client Advisor
vor 1 Monat
Sydney, Österreich Marsh McLennan VollzeitClient Advisor – Marsh Commercial – Penrith (Hybrid)Marsh Commercial is one of the UK's leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.Marsh Commercial is a member of the wider Marsh Group and with...
-
Client Advisor
vor 1 Monat
Sydney, Österreich Marsh McLennan VollzeitClient Advisor – Marsh Commercial – Penrith (Hybrid) Marsh Commercial is one of the UK's leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. Marsh Commercial is a member of the wider Marsh Group and...
-
Client Advisor
vor 1 Monat
Sydney, Österreich Burberry VollzeitDepartment: RETAIL OFFLINECity: SydneyLocation: AUAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as...
-
Client Advisor
Vor 4 Tagen
Sydney, Österreich Burberry VollzeitINTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an...
-
Client Advisor
vor 1 Monat
Sydney, Österreich Burberry VollzeitDepartment: RETAIL OFFLINECity: SydneyLocation: AUAt Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a...
-
Client Advisor
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitDepartment: RETAIL OFFLINE City: Sydney Location: AU At Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities.This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate...
-
Client Advisor
vor 4 Wochen
Sydney, Österreich Epg Staffing Australia VollzeitOn behalf of our client, a luxury retail brand in Sydney and Victoria locations, we are looking for a Client Advisor.As a brand ambassador, you are expected to provide an extraordinary and luxurious experience to clients through the promotion of the brand's history, craftsmanship, quality of materials, and creativity.The daily duties and responsibilities...
-
Senior Client Advisor
vor 1 Monat
Sydney, Österreich Burberry VollzeitDepartment: RETAIL OFFLINECity: SydneyLocation: AUAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as...
-
Burberry | Client Advisor
Vor 5 Tagen
Sydney, Österreich Tideri Jobbörse VollzeitDepartment: RETAIL OFFLINE City: Sydney Location: AU INTRODUCTION The Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success.Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for the brand, fashion, and luxury...
-
Senior Client Advisor
vor 18 Stunden
Sydney, Österreich Burberry VollzeitSelect how often (in days) to receive an alert:Department: RETAIL OFFLINECity: SydneyLocation: AUINTRODUCTIONJOB PURPOSEThe Senior Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success.Reporting to the store management, the Senior Client advisor will inspire our...
-
Senior Client Advisor
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitDepartment: RETAIL OFFLINE City: Sydney Location: AU At Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities.This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate...
-
Senior Client Advisor
Vor 4 Tagen
Sydney, Österreich Burberry VollzeitINTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an...
-
Client Advisor
vor 4 Wochen
Sydney, Österreich Easy Payroll VollzeitOn behalf of our client, a luxury retail brand in Sydney and Victoria locations, we are looking for a Client Advisor.As a brand Ambassador, you are expected to provide an extraordinary and luxurious experience to the clients through the promotion of the brand history, craftsmanship, quality of materials, and creativity.The daily duties and responsibilities...
-
Client Advisor- Mona Vale
vor 4 Wochen
Sydney, Österreich Amplifon VollzeitJoin Attune, Australia's leading independent hearing healthcare provider, on a mission to enhance the quality of life for those who trust us.With over 40 clinics nationwide, we're dedicated to delivering top-tier service and personalized hearing care solutions to our valued clients.As we continue to grow, we're seeking a passionate and driven individual to...
-
Burberry | Senior Client Advisor
Vor 2 Tagen
Sydney, Österreich Tideri Jobbörse VollzeitINTRODUCTION At Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities.This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an...
-
Senior Client Advisor
vor 2 Monaten
Sydney, Österreich Louis Vuitton VollzeitPoste As a Senior Client Advisor, you will take a more supervisory lead on the selling floor and support the Store Management team in the day-to-day operations of our store.You will also be responsible for: Leading by example and being a role model in all areas of your role. Providing coaching, feedback, and direction to the team. Actively managing the...
-
Client Advisor | Full Time | Sydney Airport
vor 2 Monaten
Sydney, Österreich Tiffany & Co VollzeitThe Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Sydney Airport store as a Client Advisor...
-
Client Advisor | Full Time | Sydney Airport
vor 2 Monaten
Sydney, Österreich Tiffany & Co VollzeitThe Blue Box.Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Sydney Airport store as a Client Advisor...
-
Client Advisor | Full Time | Sydney Airport
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitThe Blue Box.Since 1837, Tiffany & Co.has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Sydney Airport store as a Client Advisor...
-
Client Advisor | Full Time | Sydney Airport
vor 3 Wochen
Sydney, Österreich Mygwork VollzeitThis job is with Tiffany & Co., an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly. The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and...
