Business Analyst

REA Group  is not your average digital business.
From humble beginnings in a garage in Melbourne's east in 1995, we have grown into a leading global digital business, specialising in property.

With bold and ambitious goals, we are changing the way the world experiences property.
No matter where you're at on your property journey, we're here to help with every step – whether that's finding or financing your next home.

Our people are the key to our success.
At the heart of everything we do, is a thriving culture centred around high performance and care.
We are purpose driven and collaborative, which drives innovation and our ability to make a real impact.
As such, we're proud to be named in Australia's "Top 5" Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.

Where the team fits in The Business Analyst role sits within REA Financial Services, the nationally recognised Mortgage Choice brand, which is headed up by Anthony Waldron, CEO Financial Services.
For most Australians, buying property also means finding finance.
Yet to date, the search for property and the search for finance have been managed separately.
The Financial Services team is working to change this, and to make realestate.com.au the place Australians trust to search, find and finance property.
With our rich database of consumer information, intense focus on the property search experience, digital home loan capability, and our network of around 1,000 Mortgage Choice brokers around the country, we are uniquely positioned to make finding the right finance part of finding the right home.

What The Role Is All About Production Support: Helping with Zendesk monitoring for Business as Usual (BAU) issues, performing initial analysis, creating defect cards and helping prioritize them in the backlog
Requirement Elicitation: Collaborating with Product Managers to understand complex FS business landscapes and clearly articulating business needs from a diverse group of stakeholders during Discovery phase
High-Level Solution Analysis: Working closely with Tech Leads, Lead Dev, and Developers to analyse data, systems, and process, develop high-level solution, and identify impacts
Business Process Management: Facilitate the creation of process maps, conducting gap analysis and recommending solutions to improve workflow efficiency which identifies target business process.
Agile practices: Contributing to incremental team process improvement
Documentation: Translating business requirements into clear, concise, testable and accurate user stories;  creating business process flows, diagrams and other visualisations as needed to assist in understanding functional requirements
Communication: Liaising with stakeholders, including Product Managers, Delivery Leads, Developers and Quality Analysts, to ensure that requirements are understood through story kick offs and consistent communication applying a variety of analysis and visualisation techniques to enhance joint understanding of processes, functions and data
Development Support: Collaborating with the squad team to provide guidance on how the requirements are implemented while addressing any requirement-related questions or issues that arise during the delivery process  
RAIDD Registration: Recording RAIDD (Risks, Assumptions, Issues, Dependencies, and Decisions) documents and communicating any requirement dependencies, issues or risks identified through the analysis process
Backlog readiness: Building and maintaining the backlog to ensure that the squad has stories ready for development at least 2 sprints in advance
Backlog Prioritisation & Refinement: Contributing to the team's understanding and prioritisation of work during sprint planning and backlog refinement
Estimation: Facilitating the estimation sessions; describing the requirements and clarifying any questions raised
Team Ceremony: Facilitating and actively participating in team ceremonies including but not limited to sprint planning, daily stand-ups, retrospectives, and showcase sessions
BA Chapter Contribution: Contributing to the Financial Services Business Analyst (BA) Practice as well as REA BA Guild, sharing knowledge, best practices, and insights with the BA community
Who We're Looking For At minimum of 3-5 years of experience as a Business Analyst in digital product delivery with at least 2 years in a role focusing on workflow engines and process automation.
Proficiency in business process and workflow management software (e.g.
IBM BPMN tools)
Strong analytical and creative problem-solving skills with the ability to analyse complex business processes and data.
Demonstrate a keen technical aptitude with the ability to quickly grasp new concepts and provide fresh insights 
Excellent written and verbal communication skills, including proficient in running workshops and effectively communicate with Product Managers, Delivery Leads, Developers, and other stakeholders across the organisation 
Experience with agile project methodologies 
Open-minded, with a strong commitment to collaborative learning and resilience
Business Analysis Certification (e.g.
CBAP, PBA or similar) or equivalent industry experience 
Experience with data analysis, SQL, and/or BigQuery database technologies will be a plus
Prior experience in mortgage or lending will be a plus
Technical fluency, enabling the understanding and documentation of technical requirements 
Embrace changes and work productively in a fast paced and agile environment  
The REA Experience The physical, mental, emotional and financial health of our people is something we'll never stop caring about.
This is a place to learn and grow.
We're committed to your development – both professionally and personally.
Your experience with us is something we take seriously.

We offer: A hybrid and flexible approach to working
Flexible parental leave offering for primary and secondary carers
Programs to support mental, emotional, financial and physical health & wellbeing
Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.

Hack Days so you can bring your big ideas to life
Performance recognition programs because hard work should never go unnoticed
Our commitment to Diversity, Equity, and Inclusion We are committed to providing a working environment that embraces and values diversity, equity and inclusion.
We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking – be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience.
We know diverse teams are critical to maintaining our success and driving new business opportunities.
If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.

Join our Talent Neighbourhood Keen to be part of REA but didn't find a perfect match with this opportunity?
Perhaps the timing isn't right?
You should join our Talent Neighbourhood

By joining, you will receive information about our working culture and life at REA, industry updates from various areas of our business, invites to our events or materials to help you succeed in interviews at REA.
In addition, our recruiters will reach out to you if there's a role that matches your interests, skills and aspirations.

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