Area Manager
vor 1 Tag
Add expected salary to your profile for insights
At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians.
And right now, it's a pretty exciting time to join us, as we transform into a stronger, more agile organisation focused on creating customer & patient experiences, smarter ways of working and building a great place to work, joining our mission to be the best pathology provider in Australia.
As Area Manager, you will be at the forefront of this transformation, using your experience and leadership skills to manage a geographical area of Pathology Collection services and Collection Leads, ensuring your team feels supported, empowered and motivated.
No day will be the same as you problem solve, manage, guide, mentor, strategise and liaise across all areas of the business, including working closely with the commercial team and having exposure to executive leaders.
About Us QML is a part of Healius.
Healius employs 10,000+ passionate people, with an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.
We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals to small Indigenous Australian communities.
This means that you will be working with purpose whilst being a part of a business big enough to offer interstate mobility, job security and opportunities to fulfill your career ambitions.
What You Will Be Doing As Area Manager, you will be overseeing the Pathology Collection service in South Brisbane.
Our Pathology Collection service is the start of a patient's health journey and is a crucial part of the pathology lifecycle.
We employ 4000+ passionate, caring & skilled Pathology Collectors and you will be ensuring that this service runs with excellence.
You will oversee patient service delivery, manage key healthcare networks, and support the organisation and business growth including ACC availability.
In addition to managing service delivery, you will lead a team of Pathology Collection Leads, providing them with support to manage their large teams of 40+ pathology collectors.
Using your commercial acumen, you will manage and optimise collections processes, support training, and roll out new technology designed to enhance efficiency and support revenue growth for the region.
You will work closely with the Executive Manager of Pathology Collections, as well as other senior stakeholders in the business.
Your key responsibilities will include: Communicating and driving the national collection standards across levels of the collections structure Ensuring the delivery of high quality and consistent collection services across the region's collections centre network, meeting all accreditation requirements and standards (including Quality and WHS) Elevating customer satisfaction and improving patient and provider experiences in ACCs and hospitals Ensuring effective and efficient collections processes and resource allocation for optimal network utilisation and service excellence Attracting new, engaging, and retaining existing Pathology Collections staff Providing leadership, guidance, motivation and performance management to the Collection Leads Supporting the Collection Leads in alignment with Enterprise Agreements, Employee Relations and Industrial Relations frameworks What Type of Person Will Be Successful To be successful in this role, you will have had pathology industry experience and will be an excellent people leader with strong interpersonal skills.
You will thrive in the face of a challenge and enjoy a fast-paced role where no day is the same
These are the type of attributes & skills you would possess: A sound knowledge of & experience in the pathology industry Commercial acumen and strategic management skills Strong leadership skills with the ability to manage & motivate large teams and drive excellence The ability to adhere to compliance and assurance policies & procedures, as well as driving quality & safety management Strong stakeholder management skills, adept at advising and guiding others to drive cohesive and operational efficiency Benefits, Perks and Wellbeing As part of working for Healius, you will have access to a range of benefits & perks including: Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands. Fitness Passport - Access top fitness centres across Australia at a subsidised rate. Corporate health insurance discounts, banking benefits and novated leasing packaging. An e-learning platform with access to a library of courses and learning paths. An Employee Assistance Program (EAP) dedicated to employee health and wellbeing provided by professional coaches. Our Commitment to Diversity And Inclusion QML is an equal opportunity employer committed to creating an inclusive workplace.
We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work.
We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Healius is committed to supporting Veteran Employment - Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.
How To Apply Please click the 'Apply Now' button to complete the pre-screening questions and submit your application. See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.
Healius is committed to responding to every applicant.
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