Buscojobs | Airtree Ventures Pty | Employer Relationship Officer

Vor 7 Tagen

Central Coast, Österreich Tideri Jobbörse Vollzeit

Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge.
GROW Inc might just be that for you

So, who is GROW Inc?

Founded in 2016, we're the Australian FinTech success story you probably haven't heard about.
We're solving big problems in the Superannuation and Managed Funds industry.

How are we doing it?

We're disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology which improves the financial wellbeing of Australians.

Job Description
The Employer Relationship Officer is responsible for representing our client by managing the day-to-day relationship with their top-tier employers.
Flexibility to travel is required, along with a valid driver's license and car.

As an Employer Relationship Officer at GROW, you will:
Manage the relationship and administration outcomes for a defined portfolio of employers, ensuring services align with our clients SET Employer Proposition.
Represent our client at seminars or industry events as required.
Attend onsite face-to-face employer visits to educate or help resolve complex issues or set up payroll requirements for clearing house processes.
Manage inbound calls from employers to answer enquiries and work with relevant areas to resolve issues.
Support all employers with clearing house triage when required.
Complete outbound calls as directed in line with our servicing model.
Support the onboarding/transition of new employers.
Support our clients' relationship teams with enquiries, escalations, and administrative support.
Maintain RG146 Compliance by completing and submitting monthly CPD points.
Provide input into relevant reporting as needed.
Why you'll love working at GROW
Birthday Leave - Take an extra day off per year on your birthday
Weekly Pay Cycle - No more waiting for PayDay
Hybrid Work Arrangement - We have a true hybrid arrangement
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

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