Dispatch Controller
Vor 5 Tagen
We are seeking applications for Dispatch Controllers at Kinetic in Mackay.
The Dispatch Controller role is responsible for coordinating daily operations at the depot to ensure optimal performance of bus services.
This role involves managing schedules, responding to last-minute changes, and maintaining high standards of customer service and safety.
Success in this role requires excellent focus, organization, and the ability to provide effective guidance to depot driving staff.
4 days on, 4 days off roster4 weeks am (3.45am-1.45pm), 4 weeks pm (2.30pm-12.30am)You'll be involved in:Covering vacant shifts in the event of unplanned situations.Allocating vehicles and coordinating the bus yard runout.Organising schedules for vehicle and staff changeovers.Liaising with the Operations Control Centre to communicate updates on any impacted services.Providing support to frontline employees during incidents and emergencies.Monitoring operational changes and updating information in relevant systems.Processing weekly rosters, timesheets and payroll in accordance with relevant industrial instruments.Reporting on daily operational performance and implementing any corrective actions.The boxes you'll tick:Experience in coordinating large teams with excellent planning and organizational skills.Strong computer literacy, including Microsoft Office and reporting software.Self-motivated with a positive approach to a constantly changing work environment.Experience in adhering to and monitoring compliance with safety regulations and internal policies.Strong teamwork and interpersonal skills, with the ability to work both independently and as part of a team.Excellent communication skills for clear instructions and communications.Minimum medium rigid driver's license and relevant authority, plus a working with children check (or willingness to attain).About usAt Kinetic, we don't just move people - we're creating the positive change our planet needs.
As a leader in sustainable transport, we're committed to creating cleaner, safer, and greener environments for generations to come.
Our size and scale give our people real opportunities to learn, grow, and progress in their careers.
Calm, positive and respectful team players thrive here.
Our people embrace change and are encouraged to stretch their comfort zone while making a difference.
We challenge each other to be our best.
We're driven by respect, diversity and genuine connection.
From networking groups to community partnerships and volunteering, our camaraderie naturally brings people together.
Our energy and dedication keep communities moving and our people growing.
How you apply:Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service.
We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.
If you are ready for an exciting career with Kinetic then click the 'Apply' button now
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