Administration Officer
vor 1 Woche
Alfred Health is a leader in health care delivery, improvement, research, and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Permanent AppointmentFull time:
80 hours per fortnight with ADOClassification:
Administration Officer HS1Annual Leave:
5 weeksLocated at:
The AlfredGreat Staff BenefitsThe Department
The Neuroscience department is a diagnostic department performing a range of neurophysiology studies on both outpatients and inpatients for nerve, muscle, and brain activity disorders. We have a team consisting of administration, scientists, and Neurologists covering the full spectrum of Neurology specialties.The Role
The Administration officer for the Neurosciences Department reports to the Administration Supervisor of Alfred Brain. The administration officer will effectively and efficiently perform a range of administrative, reception, and clerical tasks to support and assist the day-to-day function of the clinics and health service. The role is responsible for ensuring that the service provides the best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive, and professional service is provided to patients, carers, and health professionals.Responsibilities
Responsibilities may include:ReceptionPatient enquiriesClinic preparationElectronic appointment schedulingReferral managementTelephone supportData entryQualifications/Experience Required
EssentialAt least 2 years' experience, or equivalent in a public-facing role, preferably Medical reception.Confidence in dealing with face-to-face patient interactions and phone enquiries.Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational).Highly DesirablePrevious administration experience in a health setting.Understanding and experience supporting MBS clinics in a similar setting.Understanding of confidentiality and privacy legislation.Knowledge of Cerner Programs.Typing accuracy and speed of at least 40wpm.Understanding of medical terminology.Understanding and experience of Medicare billing processes.Demonstrated ability to plan workflow, prioritise, and delegate in order to meet deadlines.Benefits
Salary PackagingDiscount Health InsuranceStaff ParkingOn-Site GymClose Proximity to Public TransportPlease include a Cover Letter for your application to be considered. Enquiries to: Lauren Melitsis, Administrative Supervisor Specialist Clinic - Alfred Brain, Email: ****** close: Thursday 10th October 11pm AEDTAlfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged. In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.Website:
www.alfredhealth.org.au
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