Aktuelle Jobs im Zusammenhang mit Enterprise Customer Success Manager - Sydney - Nearmap Ltd.
-
Senior Customer Success Manager
Vor 3 Tagen
Sydney, Österreich Safetyculture VollzeitSenior Customer Success Manager - EnterpriseSydneySales & Success – Customer SuccessFull-time PermanentHybridJob OverviewAs a Senior Customer Success Manager, you will be responsible for ensuring the success of our enterprise customers by providing exceptional support and guidance throughout their journey with our company.ResponsibilitiesDevelop and...
-
Enterprise Customer Success Manager
vor 1 Monat
Sydney, Österreich Airtree Ventures Pty VollzeitJob Description Join the team redefining how the world experiences design. Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations.What you'd be doing in this role The mission of the Enterprise Customer Success Manager is to nurture and grow the relationships...
-
Enterprise Customer Success Manager
vor 1 Monat
Sydney, Österreich Airtree Ventures Pty VollzeitJob DescriptionJoin the team redefining how the world experiences design.Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations.What you'd be doing in this roleThe mission of the Enterprise Customer Success Manager is to nurture and grow the relationships with...
-
Enterprise Customer Success Manager
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitNearmap is the Australian-founded, global tech pioneer innovating the location intelligence game.Customers rely on Nearmap for consistent, reliable, high-resolution imagery, insights, and answers to create meaningful change in the world and propel industries forward.Harnessing its own patented camera systems, imagery capture, AI, geospatial tools, and...
-
Enterprise Customer Success Manager
vor 1 Monat
Sydney, Österreich Canva VollzeitJoin the team redefining how the world experiences design.Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can workOur flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin,...
-
Customer Success Manager, Enterprise
vor 3 Wochen
Sydney, Österreich Darktrace Ltd VollzeitAbout Us:We are a leading cybersecurity company dedicated to protecting our customers' digital environments. Our Customer Success team plays a critical role in ensuring that our customers achieve their desired outcomes and maximise the value of our solutions. We are seeking a motivated and experienced Customer Success Manager to join our team and help drive...
-
Enterprise Customer Success Manager
vor 2 Monaten
Sydney, Österreich Vertice VollzeitVertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS and cloud. Businesses are turning to Vertice to gain visibility and savings on their SaaS stack and cloud spend, taking advantage of pricing insights, trend data, smart dashboards and expert negotiators. Founded by serial entrepreneurs, Roy...
-
Enterprise Customer Success Manager
vor 2 Monaten
Sydney, Österreich Vertice VollzeitVertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS and cloud. Businesses are turning to Vertice to gain visibility and savings on their SaaS stack and cloud spend, taking advantage of pricing insights, trend data, smart dashboards and expert negotiators.Founded by serial entrepreneurs, Roy and...
-
Senior Customer Success Manager- Enterprise
vor 2 Monaten
Sydney, Österreich Safetyculture VollzeitSafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day.We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day. Our mission is to unite teams to become a force for improvement in any...
-
Senior Customer Success Manager- Enterprise
vor 2 Monaten
Sydney, Österreich Safetyculture VollzeitSafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day.We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day.Our mission is to unite teams to become a force for improvement in any...
-
Senior Customer Success Manager- Enterprise
vor 2 Monaten
Sydney, Österreich SafetyCulture VollzeitThis is a Senior Customer Success Manager- Enterprise role with one of the leading companies in AU right now 🔥 -- SafetyCulture -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at SafetyCulture 🧐🧐Partnering with Strategic and Enteprise customers to understand...
-
Sydney, Österreich Tideri Jobbörse VollzeitJoin the team redefining how the world experiences design.Thanks for stopping by.We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin,...
-
Enterprise Customer Success Manager Sydney, Australia
vor 2 Monaten
Sydney, Österreich Vertice Group VollzeitVertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS and cloud. Businesses are turning to Vertice to gain visibility and savings on their SaaS stack and cloud spend, taking advantage of pricing insights, trend data, smart dashboards and expert negotiators.Founded by serial entrepreneurs, Roy and...
-
Enterprise Customer Success Manager Sydney, Australia
vor 2 Monaten
Sydney, Österreich Vertice Group VollzeitVertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS and cloud.Businesses are turning to Vertice to gain visibility and savings on their SaaS stack and cloud spend, taking advantage of pricing insights, trend data, smart dashboards and expert negotiators.Founded by serial entrepreneurs, Roy and...
-
Enterprise Implementation
Vor 4 Tagen
Sydney, Österreich Nash VollzeitAbout Nash Nash provides cutting-edge last mile logistics infrastructure to the world's largest enterprises.Our innovative SaaS platform enables seamless, efficient, and scalable logistics solutions, transforming the way businesses handle their delivery operations.Born in Silicon Valley in 2021, Nash is built by a top-tier tech team with experience from MIT,...
-
Enterprise Implementation
Vor 3 Tagen
Sydney, Österreich Nash VollzeitAbout NashNash provides cutting-edge last mile logistics infrastructure to the world's largest enterprises.Our innovative SaaS platform enables seamless, efficient, and scalable logistics solutions, transforming the way businesses handle their delivery operations.Born in Silicon Valley in 2021, Nash is built by a top-tier tech team with experience from MIT,...
-
Customer Success Manager
vor 2 Wochen
Sydney, Österreich Haast Pty VollzeitAbout HaastWe're not just talking about AI - we're building one of the first enterprise-grade LLM implementations that delivers real, measurable value to compliance and legal teams TODAY.For the last 2 years, we've been transforming how organisations handle compliance from a painful checkbox exercise into a smooth, intelligent process.Our AI-powered platform...
-
Customer Success Manager
Vor 4 Tagen
Sydney, Österreich Box VollzeitWHAT IS BOX?Box is the world's leading Content Cloud.We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.By...
-
Sydney, Österreich Tideri Jobbörse VollzeitSafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day.We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day.Our mission is to unite teams to become a force for improvement in any...
-
Senior Customer Success Manager
vor 1 Monat
Sydney, Österreich Miro Group VollzeitThe Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, Professional Services and Support teams.CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.About the RoleMiro is growing its...
Enterprise Customer Success Manager
vor 3 Monaten
Nearmap is the Australian-founded, global tech pioneer innovating the location intelligence game.
Customers rely on Nearmap for consistent, reliable, high-resolution imagery, insights, and answers to create meaningful change in the world and propel industries forward.
Harnessing its own patented camera systems, imagery capture, AI, geospatial tools, and advanced SaaS platforms, Nearmap stands as the definitive source of truth that shapes the liveable world.
Job DescriptionExciting Opportunity - Drive Customer Success Are you passionate about customer engagement and retention?
Join us as an Enterprise Customer Success Manager and play a pivotal role in supporting our strategic portfolio of Enterprise customers.
Reporting to the Director Customer Success ANZ, you'll collaborate closely with an Enterprise Account Manager to ensure the highest level of customer engagement, satisfaction, and loyalty.
Key Responsibilities: Customer Engagement and Advocacy:Act as the primary owner of renewals, working closely with Account Managers to achieve 95% retention or above per quarter and per annum.Drive customer success through onboarding, product adoption, and growth initiatives to maximise customer value and investment.Conduct consistent face-to-face and virtual meetings with key customers throughout the subscription period to ensure continuous engagement.Customer Relationship Management:Develop and maintain relationships with key customer contacts, including C-suite executives, to identify churn risks, downgrade risks, and upsell opportunities.Promote client satisfaction and loyalty by understanding unique business needs, delivering value, and exceeding expectations.Retention and Upselling:Retain and upsell Enterprise customer accounts by driving product adoption, value, and engagement based on a deep understanding of customer use cases.Identify upsell opportunities within accounts and partner with Account Managers to progress.Data Analysis and Reporting:Monitor, analyse, and interpret trends in customer consumption at every stage of the customer journey, deriving action plans to optimise customer success.Lead conflict resolution affecting customers by coordinating across internal and external partners to ensure the best possible customer experience.QualificationsQualifications: 3-5 years of experience in a customer-facing role, preferably in a SaaS or technology company.Proven track record of driving customer success and achieving retention targets.Excellent communication and relationship-building skills, with the ability to engage with customers at all levels.Strong analytical skills, with the ability to interpret data and derive actionable insights.Experience in territory and account planning, including executing plans to drive customer engagement and retention.Attributes: Passionate about customer success and advocacy.Results-oriented with a focus on achieving targets and delivering value to customers.Collaborative team player with the ability to work cross-functionally to drive customer success.Adaptable and proactive, with the ability to thrive in a fast-paced environment.Ready to make a significant impact in customer success?
Apply now and join us in driving excellence in customer engagement and retention
Additional InformationWhy you'll love working at Nearmap: We're a SaaS company, with proprietary hardware and software that's continuously advancing through our commitment to innovation.
The sky's the limit when it comes to what we can and plan to do for our customers.
Our imagery is just the starting point.
Our impact comes from our people, applying complex analysis, interpretation and artificial intelligence that opens up all sorts of possibilities for our customers.
We move fast and work smart; often wearing multiple hats.
We adapted to remote working with ease and are continually looking at ways to improve.
We're proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves.
Quarterly YOU Days: four additional days off per year for anything YOUPaid Volunteer Days: two and a half days per yearNearmap Days: additional days off after every two years of serviceGenerous parental leave policies for growing familiesAnnual flu vaccinations, Skin Checks & Full Medical ChecksAccess to Private Health Insurance corporate discountsTech & Wellbeing allowanceReal Hybrid flexibility (no set days in the office)Quarterly Parties hosted by Nearmap at amazing venuesLinkedIn Learning License: access to unlimited coursesA Nearmap subscription of courseWith us, you can map your career, and see where our journey might take you.
With so much complex and interesting work to be challenged and inspired by, you might be surprised by the pathways you find.
We've got so much more to share with you.
#J-18808-Ljbffr
